CONTENTS
CHAPTER 1 INTRODUCTION
CHAPTER 2 CARD WRITING
2. 1 Greeting Cards
2 . 1. 1 Birthday Cards
2. 1. 2 Mother's /Father's Day Cards
2. 1. 3 Valentine's Day Cards
2.1 4 Holiday Greeting Cards (ChristmasNew Year)
2.2 Thank-you Cards
2.3 Congratulation Cards
2.4 Get-well Cards or Notes
2.5 Sympathy Cards or Notes
2.6 Other Miscellaneous Cards (Gift CardsR etirement Cards,etc. )
2.7 Vacation Postcards
CHAPTER 3 LETTER WRITING
3. 1 Parts of a Letter
3. 1. 1 The Heading
3. 1. 2 The Salutation
3. 1. 3 The Body
3. 1.4 The Complimentary Closing
3. 1.5 The Signature
3. 1.6 Four Less Important Parts of a
Letter
3. 1. 6. 1 The Inside Address
3. 1. 6. 2 Enclosure
3. 1. 6. 3 Postscript
3. 1. 6. 4 Carbon Copy or Xeroxed Copy
3. 1. 7 A Sample Letter Which Includes All
Ten Parts of a Letter
3. 2 Several Rules of Thumb about Letter
Writing
3. 2. 1 Types of Correspondence: Personal
vs Social and Business
3. 2. 2 Simple and Plain Language
3. 2. 3 Avoidance of Careless Mistakes
CHAPTER 4 SOCIAL AND PERSONAL
LETTER WRITING
4. 1 Thank-you Letters
4. 1. 1 Thank-you Letters for Remembering
4. 1. 2 Thank-you Letters for a Gift
4. 1. 3 Thank-you Letters for a Visit
4. 1. 4 Thank-you Letters for a Favor
4. 2 Letters of Invitation
4. 2. 1 Writing Invitations
4. 2. 2 Accepting an Invitation
4. 2. 3 Declining an Invitation
4. 2 .4 Letters between Friends about a
Vacation Visit
4. 3 Letters of Congratulation
4. 3. 1 Short Notes of Congratulation
4. 3. 2 Longer Letters of Congratulation
4.4 Letters of Sympathy
4.5 Letters of Condolence
4.6 Letters of Arrangement
4.7 Letters of Apology
4.8 Letters of Suggestion
4.9 Letters of Advice
4.10 Letters of Inquiry and Reply to It
CHAPTER 5 BUSINESS LETTER WRITING
5. 1 General Rules of Business Letter Writing
5. 2 Letters of Application
5. 2. 1 Letters of Self-introduction
5. 2. 2 Resume
5. 3 Letters of Introduction and Reference
5.4 Letters of Recommendation
5.5 Routine Business Letters
5.5.1 Letters of Inquiry and Acknowledgment
5.5.2 Letters of Request and Offer
5.5.3 Letters of Order and Confirmation
5.5 4 Letters Promoting a Product
5.5.5 Letters about Credit
5.5.6 Collection Letters
5.5.7 Letters of Complaint
5.5.8 Letters of Explanation
5.5.9 Letters of Advice
5.5.10 Letters of Opinion
5.6 Memos, Directions, Advertisements and
Announcements
5.6.1 Memo Writing
5.6.2 Instruction/ Direction Notes
5.6.3 Advertisements
5.6.4 Announcements and Notices
CHAPTER 6 E-MAIL WRITING
6.1 E-mail Address
6.2 E-mail Format
6.3 Functions of the E-mail Program
6.4 Writing E-mail Messages
CHAPTER 7 JOURNAL WRITING
7.1 Free-writing Journals
7.2 Reading Journals
7.3 Double Entry Notebooks/ Journals
CHAPTER 8 ESSAY WRITING
8.1 Paragraph Writing
8.1.1 Topics
8.1.2 Topic Sentence
8.1.3 Supporting Sentences
8.1.4 Problematic Sentences
8.2 Essay Writing
8.2.1 Narrative Writing
8.2.2 Descriptive Writing
8.2.3 Comparison/ Contrast Essays
8.2.4 Definition Essays
8.2.5 Cause and Effect Essays
8.2.6 Argumentative or Persuasive Essays
APPENDIX A GLOSSARY
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