Preface Chpater One Establishment of Business Relation Chpater Two Inquiry Chpater Three Quotations and Offers Chpater Four Making Counter-offers and Declining Orders Chpater Five Acceptance and Orders Chpater Six Terms of Payment Chpater Seven Letter of Credit Chpater Enght Packing and Shipment Chpater Nine Insurance Chpater Ten Complaints and Claim Chpater Eleven Agency Appendix 1 Sales Contract Appendix 2 Letter of Credit Appendix 3 Bill of Exchange Appendix 4 Commercial Invoice Appendix 5 Packing List Appendix 6 Weight Note Appendix 7 Certificate of Original Appendix 8 Bill of Lading Appendix 9 Inspection Certificate Appendix 10 The People's Insurance Company of China Marine Cargo Transportation Insurance Policy Appendix 11 Maritime Ports Appendix 12 Airport(Airdrome) Appendix 13 Useful Phrases and Expressions