《步入商界(主教材)》 UNIT 1 INTRODUCING YOURSELF GIVING NAME AND JOB TITLE · GREETING PEOPLE TALKING ABOUT YOUR COMPANY UNIT 2 USING THE TELEPHONE STARTING A TELEPHONE CONVERSATION GETTING THROUGH ·TAKING MESSAGES UNIT 3 MAKING APPOINTMENTS ASKING FOR A MEETING · FIXING TIMES AND DATES · GETTING PEOPLE TO DO THINGS UNIT 4 RECEIVING VISITORS INTRODUCING A VISITOR TO YOUR COLLEAGUES MAKING SMALL TALK · RESPONDING TO INVITATIONS SAYING WHAT YOU LIKE UNIT 5 DESCRIBING YOUR COMPANY'S PRODUCTS MAKING A PRODUCT PRESENTATION · GIVING INFORMATION FROM DIAGRAMS · GIVING OPINIONS UNIT 6 MAKING TRAVEL ARRANGEMENTS MAKING AN AIRLINE RESERVATION · ORDERING A TAXI · HIRING A CAR UNIT 7 STAYING AT A HOTEL BOOKING INTO A HOTEL · ORDERING A MEAL MAKING A COMPLAINT UNIT 8 SHOWING VISITORS AROUND THE COMPAN Y SHOWING VISITORS AROUND · DESCRIBING CONFERENCE FACILITIES ·DESCRIBING RESEARCH FACILITIES * CHECKING FACTS UNIT 9 EXPLAINING How SOMETHING WORKS DESCRIBING PROCESSES · GIVING INSTRUCTIONS EXPLAINING THE FEASIBILITY STUDY UNIT 10 RESCHEDULING PLANS AND ARRANGEMENTS RESCHEDULING PLANS · SUGGESTING CHANGES INTERRUPTING POLITELY UNIT 11 ANALYSING YOUR COMPETITORS ASKING QUESTIONS ABOUT COMPETITORS · DESCRIBING SIMILARITY · EXPRESSING POSSIBILITY UNIT 12 BUSINESS LETTERS AND PRESENTING INFORMATION PROPOSING SOLUTIONS TO PROBLEMS · MAKING COMPARISONS · UNDERSTANDING BUSINESS LETTERS · ORGANISING INFORMATION IN A UNIT 13 TRAVELLING ON BUSINESS CHECKING IN AT THE AIRPORT · FOLLOWING DIRECTIONS · CHECKING OUT OF A HOTEL UNIT 14 PRESENTING A NEW PRODUCT MAKING A FORMAL PRESENTATION ·DESCRIBING A NEW PRODUCT · ASKING ABOUT DETAILS UNIT 15 ENTERTAINING VISITORS INVITING ·THANKING ·MAKING SMALL TALK UNIT 16 COMPLAINING ABOUT PRODUCTS AND SERVICES DESCRIBING PROBLEMS · DEMANDING ACTION PROMISING TO DO SOMETHING UNIT 17 COMPARING PRODUCTS AND PRICES TAKING PART 1N A MEETING · EVALUATING NEW PRODUCTS · COMPARING PRODUCTS AND RETAILERS UNIT 18 NEGOTIATING PRICES SAYING WHAT YOU WANT · MAKING OFFERS RESPONDING TO OFFERS UNIT 19 NEGOTIATING DELIVERY DISCUSSING POSSIBLE DELIVERY DATES · GETTING PEOPLE TO DO THINGS · MAKING COUNTER-PROPOSALS · STARTING AND ENDING MEETINGS UNIT 20 CONCLUDING A DEAL REACHING AGREEMENT· SUMMARISING WHAT YOU HAVE DONE ·CONCLUDING A NEGOTIATION ANSWER KEY VIDEOSRIPT AUDIOSRIPT GLOSSARY 《步入商界(學(xué)習(xí)輔導(dǎo))》 UNIT 1 INTRODUCING YOURSELF GIVING NAME AND JOB TITLE · GREETING PEOPLE TALKING ABOUT YOUR COMPANY UNIT 2 USING THE TELEPHONE STARTING A TELEPHONE CONVERSATION GETTING THROUGH ·TAKING MESSAGES UNIT 3 MAKING APPOINTMENTS ASKING FOR A MEETING · FIXING TIMES AND DATES · GETTING PEOPLE TO DO THINGS UNIT 4 RECEIVING VISITORS INTRODUCING A VISITOR TO YOUR COLLEAGUES MAKING SMALL TALK · RESPONDING TO INVITATIONS SAYING WHAT YOU LIKE UNIT 5 DESCRIBING YOUR COMPANY'S PRODUCTS MAKING A PRODUCT PRESENTATION · GIVING INFORMATION FROM DIAGRAMS · GIVING OPINIONS UNIT 6 MAKING TRAVEL ARRANGEMENTS MAKING AN AIRLINE RESERVATION · ORDERING A TAXI · HIRING A CAR UNIT 7 STAYING AT A HOTEL BOOKING INTO A HOTEL · ORDERING A MEAL MAKING A COMPLAINT UNIT 8 SHOWING VISITORS AROUND THE COMPAN Y SHOWING VISITORS AROUND · DESCRIBING CONFERENCE FACILITIES ·DESCRIBING RESEARCH FACILITIES * CHECKING FACTS UNIT 9 EXPLAINING How SOMETHING WORKS DESCRIBING PROCESSES · GIVING INSTRUCTIONS EXPLAINING THE FEASIBILITY STUDY UNIT 10 RESCHEDULING PLANS AND ARRANGEMENTS RESCHEDULING PLANS · SUGGESTING CHANGES INTERRUPTING POLITELY UNIT 11 ANALYSING YOUR COMPETITORS ASKING QUESTIONS ABOUT COMPETITORS · DESCRIBING SIMILARITY · EXPRESSING POSSIBILITY UNIT 12 BUSINESS LETTERS AND PRESENTING INFORMATION PROPOSING SOLUTIONS TO PROBLEMS · MAKING COMPARISONS · UNDERSTANDING BUSINESS LETTERS · ORGANISING INFORMATION IN A UNIT 13 TRAVELLING ON BUSINESS CHECKING IN AT THE AIRPORT · FOLLOWING DIRECTIONS · CHECKING OUT OF A HOTEL UNIT 14 PRESENTING A NEW PRODUCT MAKING A FORMAL PRESENTATION ·DESCRIBING A NEW PRODUCT · ASKING ABOUT DETAILS UNIT 15 ENTERTAINING VISITORS INVITING ·THANKING ·MAKING SMALL TALK UNIT 16 COMPLAINING ABOUT PRODUCTS AND SERVICES DESCRIBING PROBLEMS · DEMANDING ACTION PROMISING TO DO SOMETHING UNIT 17 COMPARING PRODUCTS AND PRICES TAKING PART 1N A MEETING · EVALUATING NEW PRODUCTS · COMPARING PRODUCTS AND RETAILERS UNIT 18 NEGOTIATING PRICES SAYING WHAT YOU WANT · MAKING OFFERS RESPONDING TO OFFERS UNIT 19 NEGOTIATING DELIVERY DISCUSSING POSSIBLE DELIVERY DATES · GETTING PEOPLE TO DO THINGS · MAKING COUNTER-PROPOSALS · STARTING AND ENDING MEETINGS UNIT 20 CONCLUDING A DEAL REACHING AGREEMENT· SUMMARISING WHAT YOU HAVE DONE ·CONCLUDING A NEGOTIATION ANSWER KEY VIDEOSRIPT AUDIOSRIPT GLOSSARY