Kathy Schwalbe：InformationTechnologyProjectManagement（ISBN：0-619-03528-5）．Original edition Copyright@2002 by Course Technology，All right srese- rved．First published by Course Technology，an imprint Of Thomson Learning，United States Of America．Reprinted for People’s Republic Of China by Thomson Learning Asia and China Machine Press underthe authorization Of ThomsonLearning．No part Of this book may be reproduced in any form without the express written permission Of Thomson Learning Asia and China Machine Press.
作者簡(jiǎn)介
暫缺《IT項(xiàng)目管理：英文版》作者簡(jiǎn)介
圖書目錄
Chapter 1 Introduction to Project Management Introduction 2 What is a Project? 4 What is Project Management? 7 How Project Management Relates to Other Disciplines 10 History of Project Management 11 The Project Management Profession l3 Chapter 2 The Project Management Context and processes A Systems View of Project Management 25 Project Phases and the Project Life Cycle 27 Understanding organizations 32 Suggested Skills for a Project Manager 4l Project Management Process Groups 43 Developing an Information Technology Project Management Methodology 48 Chapter 3 Project Integration Management What is Project Integration Management? 59 Project Plan Development 62 Project Plan Execution 68 Integrated Change Control 7l Chapter 4 Project Scope Management What Is Project Scope Management? 84 Project Initiation: Strategic Planning and Project Selection 85 Scope Planning and the Scope Statement 98 Scope Definition and the Work Breakdown Structure 99 Scope Verification and Scope Change Control l07 Chapter 5 Project Time Management Importance of Project Schedules 120 Where Do Schedules Come From? Defining Activities l22 Activity Sequencing l23 Activity Duration Estimating l27 Schedule Development l28 Controlling Changes to the Project Schedule l42 Using Software to Assist in Time Management l45 Words of Caution on Using Project Management Software l46 Chapter 6 Project Cost Management The Importance of Project Cost Management l58 Basic Principles of Cost Management l60 Resource Planning l64 Cost Estimating l65 Cost Budgeting 173 Cost Control l75 Using Software to Assist in Cost Management l83 Chapter 7 Project Quality Management Quality of Information Technology Projects l92 What is Project Quality Management? l95 Modern Quality Management l96 Quality Planning 201 Quality Assurance 203 Quality Control 2O4 Tools and Techniques for Quality Control 204 Improving Information Technology Project Quality 2l3 Chapter 8 Project Human Resource Management The Importance of Human Resource Management 228 What is Project Human Resource Management? 232 Keys to Managing People 233 Organizational Planning 24l Issues in Project Staff Acquisition and Team Development 247 Using Software to Assist in Human Resource Management 257 Chapter 9 Project Communications Management The Importance of Project Communications Management 268 Communications Planning 270 Information Distribution 272 Performance Reporting 278 Administrative Closure 279 Suggestions for Improving Project Communications 280 Using Software to Assist in Project Communications 292 Chapter 10 Project Risk Management The Importance of Project Risk Management 302 Risk Management Planning 305 Common Sources of Risk on Information Technology Projects 3O7 Risk Identification 3l0 Qualitative Risk Analysis 3l3 Quantitative Risk Analysis 3l8 Risk Response Planning 32l Risk Monitoring and Control 323 Using Software to Assist in Project Risk Management 323 Results of Good Project Risk Management 326 Chapter ll Project Procurement Management Importance of Project Procurement Management 336 Procurement Planning 339 Solicitation Planning 345 Solicitation 348 Source Selection 348 Contract Administration 351 Contract Close-out 352 Using Software to Assist in Project Procurement Managment Chapter 12 Initiating What Is Involved in Project Initiation? 362 Background on Northwest Airlines 363 Background on ResNet 364 Selecting the Project Manager 368 Preparing Business Justification for the Projects 368 Developing the Project Charter 373 Actions of the Project Manager and Senior Management in Project Initiation 374 Chapter 13 Planning What Is Involved in Project Planning? 380 Developing the Project Plans 383 Determining Project Scope and Schedules 386 ResNet Cost Estimates 39l Human Resource and Communications Planning 394 Quality, Risk, and Procurement Planning 396 Chapter l4 Executing What Is Involved in Executing Projects? 402 Providing Project Leadership 403 Developing the Core Team 404 Verifying Project Scope 4O5 Assuring Quality 405 Disseminating Information 407 Procuring Necessary Resources 408 Thaining Users to Develop Code 4l0 Chapter 15 Controlling What Is Involved in Controlling Projects? 418 Schedule Control 4l9 Scope Change Control 42l Quality Control 423 Performance and Status Reporting 425 Managing Resistance to Change 426 Chapter 16 Closing What Is Involved in Closing Projects? 434 Administrative Closure 435 ResNet Audit 436 ResNet Final Recognition Party and Personnel Transition 438 Lessons Learned 439 ResNet+ 440 ResNet+ and Project Management at nwa in the 2lst Century 442 Appendix A Guide to Using Microsoft Project 2000 Introduction 448 Overview of Microsoft Project 2000 449 Project Scope Management 459 Project Time Management 466 Project Cost Management 484 Project Human Resource Management 499 Project Communications Management 507 Exercises 518 Appendix B Advice for the PMP Exam and Related Certifications What is PMP Certification? 525 What Are the Requirements for Earning and Maintaining PMP Certification? 526 What Other Certification Exams Related to Information Technology Project Management Are Available? 527 What Is the Structure and Content of the PMP Certification Exam? 528 How Should You Prepare for the PMP Exam? 529 Ten Tips for Taking the PMP Exam 530 Sample Questions 53l Final Advice on PMP Certification and Project Management in General 533 Glossary 535 Index 547
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