Unit 1 Establishing Business Relations 建立商務(wù)關(guān)系 Unit 2 Inquiry 詢盤 Unit 3 Offer and Counter-offer 報盤和還盤 Unit 4 Placing Orders 訂貨 Unit 5 Packing 包裝 Unit 6 Payment 付款 Unit 7 Shipment 裝運 Unit 8 Insurance 保險 Unit 9 Claims 索賠 Unit 10 Agency 代理 Appendix A Tapescripts 錄音材料 Bibliography 參考文獻(xiàn)