Unit 1 How Does One Become a Secretary? Section 1 Being Interviewed Section 2 Preparing an Interview Section 3 Writing a Cover Letter and a Resume Section 4 Getting Some Knowledge of a Secretary Unit 2 How Does a Secretary Work to the Office? Section 1 Meeting the Office Staff Section 2 Getting Along Well with Ones Boss and Colleagues Section 3 Getting Some Knowledge of English Letters(I) Section 4 Getting Some Knowledge of Business Etiqluette(1) Unit 3 How Does a Secretary Receive Visitors? Section 1 Dealing with Visitors Section 2 Being Courteous and Efficient Section 30ettln8 Some Knowledge of English Letters(2) Section 4 Getting Some Knowledge of Business Etiquette(2) Unit 4 How Does a Secretary Handle Phone Calla? Section 1 Making and Answering Phone Calls Section 2 Telephoning Effectively Section 3 Writing a Letter of Introduction Section 4 Catting to Know Diplomacy(1) Unit 5 How Oces a Secretary File Effectively? Section 1 Filing Section 2 Filing Effectively Section 3 Writing a Letter of Congratulation Section 4 Getting to Know Dipiomacy(2) Unit 6 How Does a Secretary Deal with Meetings? Section 1 Taking the Minutes at a Meeting Section 2 Learning How to Take the Minutes Section 3 Writing a Letter of Invitation(I) Section 4 Preparing a Meeting Unit 7 How Does a Secretary Host the Visitors from Abroad? Section 1 Hosting American Visitors Section 2 Being Dignified and Gracious Section 3 Writing a Letter of Invitation(2) Section 4 Getting to Know Christianity(1) Unit 8 How Does a Secretary Deal with Speeches? Section 1 Interpreting at a Banquet Section 2 Getting Some Knowledge of Speeches Section 3 Writln8 Ceremonial Speeches(I) Section 4 Getting to Know Christianity(2) Unit 9 How Does a Secretary Make Arrangements for Business? Section 1 Making an Itinerary Section 2 Planning Effectively Section 3 Writing Ceremonial Speeches(2) Section 4 Getting to Know Islam(l) Unit 10 How Does a Secretary Make Reservations? Section 1 Booking Airline Tickets Section 2 Booking Effectively Section 3 Writing Memos Section 4 Getting to Know Islam(2) Unit 11 How Does a Secretary Become an Efficient Guide? Section 1 Visiting the Great Wall Section 2 Being a Good Guide Section 3 Learning How to Make an Agenda Section 4 Getting to Know Buddhism Unit 12 How Does a Secretary Interpret in Negotiations? Section 1 Acting as an Interpreter in Negotiations Section 2 Interprating Effectively Section 3 Writing a Letter of Condolence Section 4 Speaking English with Correct Pronunciation and Intonation(I) Unit 13 How Does a Secretary Deal with a Business Contract? Section 1 Talking About a Contract Draft Section 2 Getting Some Knowledge of a Business Contract Section 3 Learning How to Draft a Business Contract Section 4 Speaking English with Correct Pronunciation and Intonation(2) Unit 14 How Does a Secretary Guide the Guests to Go Shopping in China? Section 1 Purchasing Section 2 Being Jack of AII Trades and Master of None Section 3 Writln8 a Letter of Thanks(1) Section 4 Being a Ca J118rapher of En8Iish Handwrltln8 Unit 15 How Does a Secretary Say Goodbye Impressively? Section 1 SeeIn8 the Guests off at the Airport Section 2 Sayln8 Goodbye Impressively Section 3 Writln8 a Letter of Thanks(2) Section 4(3ettln8 More Information About a Secretary 附錄一:名言、古訓(xùn) 附錄二:常用縮略詞對照表 附錄三:主要參考文獻(xiàn)