Chapter One Introducing and Comparing Operating Systems Lab 1.1 Determine Hardware Compatibility with Windows XP Lab 1.2 Examine Files and Directories Lab 1.3 Compare Windows Versions using the Microsoft Web Site Lab 1.4 Investigate Linux Lab 1.5 Explore the Macintosh Operating System
Chapter Two How an Operating System Work with Hardware and Other Software Lab 2.1 Examine System Resources with Device Manager Lab 2.2 Use Shareware to Examine a Computer Lab 2.3 Create a Windows 98 Startup Disk Lab 2.4 Use Microsoft Diagnostics with Windows Lab 2.5 Install Windows Components
Chapter Three Understanding the Boot Process and MS-DOS Mode Lab 3.1 Learn to Work from the Command Line Lab 3.2 Examine Windows Configuration Files Lab 3.3 Modify Configuration Files and Observe the Results Lab 3.4 Learn File Naming Convention Lab 3.5 Examine and Adjust CMOS Settings
Chapter Four Installing and Using Windows 9x Lab 4.1 Use Windows Keyboard Shortcuts Lab 4.2 Customize your Desktop Lab 4.3 Update Drivers with Device Manger Lab 4.4 Examine the Windows 9x CD Lab 4.5 Perform Custom Windows 98 Installation
Chapter Five Supporting and Troubleshooting Windows 9x Lab 5.1 Manage Windows File Associations Lab 5.2 Update Windows Lab 5.3 Optimize Windows Lab 5.4 Modify System Configuration Files Lab 5.5 Save, Modify and Restore the Registry Lab 5.6 Critical Thinking: Sabotage and Repair Windows 98
Chapter Six Understanding and Supporting Windows NT Workstation Lab 6.1 Analyze a System with Windows NT Event Viewer Lab 6.2 Manage User Accounts in Windows NT Lab 6.3 Creating Windows NT Setup and Repair Disks Lab 6.4 Repair NT Workstation Lab 6.5 Observe and Repair Video Problems Lab 6.6 Critical Thinking: Sabotage and Repair Windows NT
Chapter Seven Installing and Using Windows 2000 Lab 7.1 Install or Update to Windows 2000 Lab 7.2 Use Windows Help and Troubleshooters Lab 7.3 Create a Group Account Lab 7.4 Set Disk Quotas Lab 7.5 Use Encryption
Chapter Eight Supporting and Troubleshooting Windows 2000 Lab 8.1 Install and Use Windows 2000 Support Tools Lab 8.2 Use the Windows 2000 Setup Manage Wizard Lab 8.3 Use Task Manager Lab 8.4 Use the Microsoft Management Console Lab 8.5 Use Disk Management Lab 8.6 Critical Thinking: Sabotage and Repair Windows 2000
Chapter Nine Understanding and Supporting Windows XP Lab 9.1 Allow Two Users to Log on Simultaneously Lab 9.2 Restore the System State Lab 9.3 Install Recovery Console as an Option on the Startup Menu Lab 9.4 Use Recovery Console to Copy Files Lab 9.5 Monitor the Memory Counter Lab 9.6 Critical Thinking: Sabotage and Repair Windows XP
Chapter Ten Supporting Hard Drives Lab 10.1 Perform Hard Drive Routine Maintenance Lab 10.2 Research Data Recovery Services Lab 10.3 Use Do-It-Yourself Data Recovery Software Lab 10.4 Back Up and Restore Files in Windows 2000 Lab 10.5 Critical Thinking: Use Debug to Examine Disk Information
Chapter Eleven Windows on a Network Lab 11.1 Share Resources on a Network Lab 11.2 Use NetBEUI Instead of TCP/IP Lab 11.3 Use a Parallel Port for Direct Cable Connection Lab 11.4 Install a Network Printer Lab 11.5 Configure and Use Dial-In Server
Chapter Twelve Windows on the Internet Lab 12.1 Install Software to Delete Cookies Lab 12.2 Use FTP to Download a Browser Lab 12.3 Download and Install Internet Explorer and Install Netscape Lab 12.4 Set Up NetMeeting Lab 12.5 Configure a Browser So It Doesn’t Download Images
Chapter Thirteen Linux, Macs, and Notebooks Lab 13.1 Examine a Macintosh Lab 13.2 Download and Install Shareware on a Mac Lab 13.3 Explore the GNOME Environment in Linux Lab 13.4 Use the vi Editor in Linux Lab 13.5 Use Linux Commands Lab 13.6 Battery Calibration and Power Management
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