1 TIMETABLES AND SCHEDULES Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ Punctuality and Keeping Promise Passage Ⅱ Begin Each Day with a Fresh Plan of Attack Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun 2 INVITATIONS Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ Are You Really Being Invited? Passage Ⅱ An Invitation Letter Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun 3 COMMUNICATION BY PHONE Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ For Conversation Press # 1 Passage Ⅱ Communication by Phone in the U.S. Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun 4 MAKING RESERVATIONS Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ C/freer Lodge Passage Ⅱ Beginning the Business Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun 5 APPLYING FOR ALOB Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ Applying for a New Boss Passage Ⅱ Beginning the Business Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun 6 MANAGERS AND CEOS Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ One Minute Manager Passage Ⅱ Remarks at the Marco Polo Award Presentaton Ceremony Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun 7 PROMOTING ACTIVITIES Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ Tips for Going to Chinas Tradeshows Passage Ⅱ Io Rules for Attendiny Exhibitions in China Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun 8 ACOMPANY PROSPECTUS Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ The Art of PriAce War Passage Ⅱ Everyone Has a Chance to Win Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun 9 PURCHASE AND PAYMENT Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ Who is Using My Credit Card Today/? Passage Ⅱ E-Business Means Opportunities Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun 10 TRAINING AND AND LEARNING Section Ⅰ Talking Face to Face Section Ⅱ Being All Ears Section Ⅲ Maintaining a Sharp Eye Passage Ⅰ Cultural Stereotupes and misunderstandings Passage Ⅱ Change, Or Get Left Behind Section Ⅳ Trying Your Hand Section Ⅴ Having Some Fun NEW WORDS AND EXPRESSIONS VOCABULARY
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