Chapter One Introduction to Letter Writing
What Is Letter Writing
Types of English Letters
Forms of English Letters
Parts of an English Letter
How to Write Good Eenlish Letters
Chapter Two Personal Correspondence
What Is Personal Correspondence
How to Write Personal Correspondence
Sample Personal Letters
Chapter Three Business Correspondence(A)
What Is Business Correspondence
How to Write a Business Letter
Chapter Three Business Correspondence(B)
Writing Principles
Principles in the Wrinting Process
Form Letters
Chapter Three Business Correspondence(C)
Establishing Business Relations
Letters of Inquiry
Letters of Offers
Letters of Counter-offers
Letters of Acceptance
Chapter Six Social Correspondence
Chapter Seven Cards and Certificates
Chapter Eight Applications
Chapter Nine E-Mail,Mailing Lists and Newsgroups
Chapter Ten Telephone and Fax