Chapter 1 Basic Knowledge of Business Letter Writing商務(wù)書信寫作基礎(chǔ)知識 Ⅰ. Structure of Business Letters Ⅱ. The Ways of Using the Writing Parts and Their Standardized Designs Chapter 2 Business Writing and Envelope Addressing商務(wù)書信和開信封 Ⅰ. The Language Characteristics of Business Writing Ⅱ. The Styles of Business Letters Ⅲ. Ways of Envelope Addressing and Their Standardized Designs Chapter 3 Establishing Business Relations建立業(yè)務(wù)關(guān)系 Ⅰ. Establishing Import and Export Business Relation Ⅱ. Establishing Compensation Trade Relations Ⅲ. Establishing Products Consigning Relations Ⅳ. Establishing Sole Agency Relations Ⅴ. Establishing Bartering Relations Chapter 4 Inquiry, Quotation and Counter-offer詢盤、報盤及還盤 Ⅰ. Inquiry Ⅱ. Firm offer Ⅲ. Non-firm Offer Ⅳ. Counter-offer Ⅴ. Declining the Counter-offer Chapter 5 Placing Orders訂貨 Ⅰ. Placing an Order for Men’s Shirts on the Basis of Samples Ⅱ. Buying the Exhibits at the Close of the Exhibition Ⅲ. Declining An Order Placed for Medical Apparatus Type XXX Ⅳ. Confirming the Order for Steel Pipes Type XXX Ⅴ. Urging Delivery of the Order for Quilting Frame Chapter 6 Letter of Credit信用證 Ⅰ. Advising the Establishment of L/C Ⅱ. Urging the Establishment of L/C Ⅲ. Checking the L/C and Requesting Amendments to L/C Ⅳ. Granting Amendment to L/C Ⅴ. Requesting Extension of L/C Ⅵ. L/C Checking and L/C Amending Chapter 7 Shipment 裝運(yùn) Ⅰ. Urging the Delivery of the Goods Ⅱ. Shipping Advice Ⅲ. Booking Necessary Shipping Space in Advance Ⅳ. Shipment Packing and Shipping Marking Ⅴ. Non-delivery of the Metal Box Containing Tool Kit and Accessaries Chapter 8 Payment Effecting付款 Ⅰ. Urging Shipment Ⅱ. Asking for Cash Payment Ⅲ. Accepting the Installment Payments Ⅳ. Negotiating Payment Documents Ⅴ. Asking for Deferring Payment Chapter 9 Insurance保險 Ⅰ. Inquiring about Insurance Information Ⅱ. Answering to the Inquiry about Insurance Information Ⅲ. Offering Insurance Coverage Ⅳ. Claiming on Poor Quality Ⅴ. Settling the Claim Chapter 10 International Tendering國際招標(biāo) Ⅰ. Calling for Tenders Ⅱ. Sending the Application for Bidding Ⅲ. Accepting the Tender Ⅳ. Letter of Guarantee for Bid Bond Ⅴ. Qualification Document Chapter 11 Invitation 邀請函 Ⅰ. Informing the Visiting Intention Ⅱ. Sending the Invitation Letter Ⅲ. Sending the Delegation Composition List Ⅳ. Itineraries and Programs Ⅴ. Invitation Card Chapter 12 Resume and Job-application Form簡歷與求職表 Ⅰ. Resumes and Job-application Letters Ⅱ. A Resume Written in Items Ⅲ. Hunting for a Provisional Job Ⅳ. Hunting for a New Job Chapter 13 E-mail,Fax,E-commerce and EDI電子郵件、傳真、電子商務(wù)及電子數(shù)據(jù)交換 Ⅰ. E-mail Ⅱ. Fax Ⅲ. E-commerce and EDI Chapter 14 Specimens of Documents in International Trade外貿(mào)英語單證 Ⅰ. Bill of Lading 168 Ⅱ. Insurance Policy (Certificate) Ⅲ. Draft(Bill of Exchange) Ⅳ. Certificate of Origin Ⅴ. Shipper Note Ⅵ. Invoice Ⅶ. Packing List Ⅷ. Commercial Invoice Chapter 15 Contract合同 Ⅰ. The Contents, Styles and Language Characteristics of the Contract Ⅱ. The Style and the Characteristics of the Contract Language Ⅲ. Kinds of Standard Contracts Ⅳ. The Ways of Preparing the English Sales Contracts for the transactions Ⅴ. Contract for Processing with Supplied Materials and Assembling with Supplied Parts Ⅵ. Compensation Trade Contract Ⅶ. Exclusive Agency Agreement Ⅷ. Joint Venture Contract 附錄1 2000年外貿(mào)英語口語試題 A卷 B卷 C卷 D卷 E卷 附錄2 2001年外貿(mào)英語口語試題 A卷 B卷 C卷 D卷 E卷 附錄3 2003年外貿(mào)英語試題 Keys to the Exercises 練習(xí)答案