LAYOUT OF BUSINESS LETTERS AND E-MAlLS PART1 NEGOTIATION OF THE CONTRACT Chapter I Establishing Trade Relations Lesson 1 Sellers Asking to Establish Trade Relations Lesson 2 Buyers Asking to Establish Trade Relations Lesson 3 A Company Introduction Lesson 4 Status Enquiries Chapter 2 Enquiries and Offers Lesson 5 An Enquiry (1) Lesson 6 An Enquiry (2) lesson 7 An Offer (1) lesson 8 An Offer (2) lesson 9 An Offer to a New Customer lesson 10 Offering Substitute lesson 11 Inability to Offer Chapter 3 Counter-offers lesson 12 A Counter-offer (1) lesson 13 A Counter-offer (2) lesson 14 A Counter-offer (3) Lesson 15 A Counter-offer (4) Chapter 4 Mode of Shipment Lesson 16 About Mode of Shipment Lesson 17 Enquiring about Time of Shipment Chapter 5 Packing Lesson 18 Packing Requirements Lesson 19 Packing Arrangements Lesson 20 Packing and Shipping Marks Chapter 6 Terms of Payment Lesson 21 Inquiring about Terms of Payment Lesson 22 Insisting on Payment by L/C Lesson 23 Requesting for Easier Terms of Payment (1) Lesson 24 Requesting for Easier Terms of Payment (2) Chapter 7 Insurance Lesson 25 Asking for CFR Quotation Lesson 26 About Insurance Lesson 27 Inquiring about Insurance Lesson 28 Open Cover Policy Lesson 29 Asking for Additional Coverage Chapter 8 Conclusion of a Business Lesson 30 Sending a First Order Lesson 31 Confirming an Order Lesson 32 Sending a Sales Contract Lesson 33 Counter-signature Lesson 34 A Specimen of Sales Contract PART 2 EXEXUTION OF THE CONTRACT Chapter 9 Shipment Lesson 35 Inquiring about Shipment Lesson 36 Urging Shipment Lesson 37 Shipping Advice Chapter 10 Payment …… KEY