About This Book
IntendedAudience
Prerequisites
Reference Materials
AbouttheCD-ROM
FeaturesofThisBook
Notes
Conventions
Chapter and Appendix Overview
Finding the Best Starting Point For You
GettingStarted
The Microsoft Certified Professional Program
Microsoft Certification Benefits
Requirements for Becoming a Microsoft Certified Professional
Technical Training for Computer Professionals
Technical Support
Chapter 1 Introduction to Microsott Windows 2000
AboutThisChaPter
BeforeYouBegin
Lesson l: Overview of Windows 2000
Editions of Windows 2000
Windows2000Professional
Windows2000Server
Windows 2000AdvancedServer
Windows 2000Datacenter Server
FeaturesofWindows 2000
LessonSummary
Lesson 2: Operating System Architecture
Windows 2000 Architectural Overview
UserMode
Environment Subsystems
Integral Subsystems
KemelMode
Windows 2000Executive
HardwareAbstraction Layer (HAL)
KemelModeDrivers
LessonSummary
Lesson 3t Windows 2000 Directory Services
Introduction to Directory Services
Workgroups and Domains
Windows 2000 Workgroups
Windows 2000 Domains
Windows 2000 Active Directory Services
ActiveDirectoryFeatures
TheActiveDirectory Structure
Lesson Summary
Review
Chapter 2 lnstaIIing and Configuring Microsott Windows 2000 server
AboutThisChapter
BeforeYouBegin
Lesson l: Preparing to Install Windows 2000 Server
Preparing for Installation
Minimum Hardware Requirements
HardwareCompatibility
DiskPartitions
Sizing the Installation Partition
FileSystems
NTFS
FAT l6 and FAT32
file System Considerations
Licensing
Per-Server Licensing
Per-Seat Licensing
Workgroups and Domains
JoiningaWorkgroup
Joining a Domain
Upgrade or New Installation
Installation Methods
SetupBootDisks
Bootable CD-ROM
Over-the-Netwbrk (Server-Based)
Choosing Which Components to Install
LessonSummary
Lesson 2(Installing Windows 2000 Server
Windows 2000 Server Setup Programs
Windows 2000 Setup Program
Winntexe Setup Program
Winnt32exe Setup Program
The Installation Process
Pre-CopyPhase
TextMode
GUIMode
Exercise If Installing Windows 2000 Server
LessonSummary
Lesson 3: Upgrading to Windows 2000 Server
Upgrading to Windows 2000 Server
UpgradingServers
Upgrading a Windows NT Domain
Planning for a Windows NT Domain Upgrade
Preparing for a Windows NT Domain Upgrade
Preparing to Upgrade the Domain Controller
Upgrading the Primary Domain Controller
Upgrading the Backup Domain Controllers
Upgrading MemberServers
DomainConsolidation
LessonSummary
Lesson 4: Troubleshooting a Windows 2000 Server Installation
Troubleshooting Windows 2000 Server
LessonSummary
Review
Chapter 3 Unattended lnstaIIations of
Microsott Windows 2000 Server
AboutThisChapter
BeforeYouBegin
Lesson l: Preparing for an
Unattended Installation of Windows 2000 Server
CreatingtheAnswerFile
AnswerFileFormat
Methods for Creating an Answer File
Creating the DistributionFolders
Structuring the Distribution Folder
Exercise 1: Preparing and Running an Automated Installation
LessonSummary
Lesson 2: Automating the Installation of
Windows 2000 Server
Performing an Unattended Installation
Bootable CD-ROM
Winntexe or Winnt32exe
Automating the Installation of Windows 2000 Server
Using Syspart
Using Sysprep
Using Systems Management Server
Using a BootableCD-ROM
Lesson Summary
Lesson 3:Automating the Installation of Server Applications
Usingthe CmdlinestxtFile
Using theAnswerFile
InstallingApplications
Lesson Summary
Review
Chapter 4 Microsott Windows 2000 file Systems
About This Chapter
Before You Begin
Lesson l:Disk Management Basics
Setting Up aHard Disk
Storage, Partition, and Volume Types
FileSystems
Common Disk ManagementTasks
Working with SimpleVolumes
Working with Spanned Volumes
Working with Striped Volumes
Adding Disks
Changing Storage Type
Vewing and Updating Information
Managing Disks on a Remote Computer
Exercise l: Configuring a Simple Disk and
Converting It to a Dynamic Disk
Lesson Summary
Lesson 2:File Allocation Table (FAT)
lntroduction to the FAT File System
The FAT l6 File System
The FAT32 File System
FAT32 Partition Structure
File System Limits
Lesson Summary
Lesson 3: NT File System (NTFS)
Introduction to NTFS
Features of Windows 2000
Reparse Points
Native Structured Storage
Disk Quotas
Sparse File Support
Link Tracking and Object Identifiers
Change Journal
CDand DVD Support
Structure of NTFS
NTFS Volume Structure
Windows 2000 Boot Sector
Windows 2000 Master File Table and Metadata
NTFS File Attributes
Implementation of NTFS
Upgrading to Windows 2000
Multibooting Windows 2000
NTFS Compatibility
Lesson Summary
Lesson 4: File System Security
Shared Folders
Shared Folder Permissions
Applying Shared Folder Permissions
Guidelines for Shared Folder Permissions
Sharing Folders
Requirements for Sharing Folders
Administrative Shared Folders
Sharing a Folder
Modifying Shared Folders
NTFS Permissions
Assigning NTFS Permissions
Guidelines for Assigning NTFS Permissions
Configuring NTFS Permissions
Copying and Moving Files and Folders
Troubleshooting NTFS Permissions
Lesson Summary
Review
Chapter 5 Advanced file Systems
About This ChaPter
Before You Begin
Lesson l: Distributed file System
Dfs Overview
Limits of DfS
Types of Dfs Roots
Stand-Alone Dfs Roots
Domain Dfs Roots
Configuring Dfs
Configuring a Stand-Alone DfS Root
Configuring a Domain DfS Root
Configuring New Dfs Links
Exercise l: Creating a Dfs Root and DfS Link
Lesson Summary
Lesson 2: File Replication Service
FRS RepIication
Sites and Replication
Knowledge Consistency Checker
Unique Sequence Numbers
Implementing FRS
RepIicating SYSVOL
RepIicating DfS Fault TOlerant Roots
Configuring FRS for Inter-Site Replication
LessonSummary
Review
Chapter 6 Active Directory services
About This ChaPter
Before You Begin
Lesson l: Overview of Active Directory Services
Introduction to Active Directory Services
Understanding Active Directory Concepts
Extensible Schema
Global Catalog
Namespace
Naming Conventions
Active DirectOry Architecture
Access toActive Directory Services
Directory Service Architecture
Lesson Summary
Lesson 2: Planning Active Directory Implementation
PlanningaNamespace
Intemal and Extemal Namespaces
Defining a Namespace Architecture
PlanningOrganizationalUnits
CreatingtheOU Structure
OUDesignGuidelines
StrUcturetheOUHierarchy
PlanningaSite
Optimizing Workstation Logon Traffc
Optimizing Directory Replication
LessonSummary
Lesson 3: ImPlementing Active Directory Services
The Active Directory Installation Wzard
Adding a Domain Controller to an Existing Domain
Creating the First Domain Controller for a New Domain
The Database and Shared System Volume
The Active Directory Database
The Shared System Volume
NativeMode
Exercise l: Installing Active Directory Services
Exercise 2: Joining Servero2 to the Domain
Exercise 3: Installing and Examining the
Contents of Adminpakmsi
Exercise 4: Changing from
Stand-Alone Dfs to Domain Dfs
Lesson Summary
Lesson 4: Administering Active Directory Services
Creating Organizational Units and Their Objects
Creating Organizational Units
Adding Objects to Organizational Units
Exercise 5: Creating an
Organizational Unit and Its Objects
Managing Active Directory Objects
Locating Objects
Modifying Attribute Vopes and Deleting Objects
Moving Objects
Exercise 6: Managing Active Directory Objects
ControlIing Access to Active Directory Objects
Managing Active Directory Permissions
PermissionsInheritance
Delegating Administrative Control of Objects
Guidelines for Administering Active Directory Services
LessonSummary
Review
Chapter 7 Administering Microsoff Windows 2000 Server
AboutThisChapter
BefOreYouBegin
Lesson lf Using the Microsoft Management Console
TheMMCEnvironment
TheMMC Window
MMCConsoles
Snap-Ins
Stand-Alone SnaP-Ins
ExtensionSnaP-Ins
ConsoleOptions
AuthorMode
UserMode
Exercise l: Navigating and Creating a Custom MMC
LessonSummary
Lesson 2: Administering User Accounts
Windows 200()UserAccounts
DomainUserAccounts
LocalUserAccounts
Built-InUserAccounts
Planning New UserAccounts
NamingConventions
Password Requirements
AccountOptions
Creating UserAccounts
Creating Domain UserAccounts
Exercise 2: Modifying Domain User Account Properties
Creating Local UserAccounts
Modifying Properties for User Accounts
TheProperties DialogBox
Administering UserAccounts
Managing UserProfiles
Modifying UserAccounts
CreatingHomeFolders
Exercise 3: Creating a Roaming Profile and
AssigningaHomeFolder
LessonSummary
Lesson 3: Administering Group Accounts
Implementing Groups into a Domain
TypesofGroups
GroupScopes
GroupMembership
ImplementingGroups
Administering Groups
Implementing Local Groups
Creating Local Groups
Built-InGroups
Built-In Global Groups
Built--In Domain Local Groups
Built-In Local Groups
Built-In System Groups
Exercise 4f Changing the Domain Mode
Exercise 5f Creating Groups
LessonSummary
Lesson 4: Administering Group Policies
Introduction to Group Policies
Benefits of Group Policy
Types Of Group Policies
Group Policy Structure
Group Policy Objects
Group Policy Containers
Group Policy Templates
Applying Group Policies
CreatingaGPO
Using the Group Policy Snap-In
GPO Permissions
Support for Windows 95,
Windows 98, and Windows NT 40
Administering Group Policies
Managing Software Settings
Managing Scripts
Managing Security Settings
Managing Administrative Templates
Managing Folder Redirection
Exercise 6: Creating a
Group Policy Object and Setting a Policy
Exercise 7f Modifying Software Policies
LessonSummary
Review t
Chapter 8 Administering Print Services
AboutThis Chapter
BeforeYOuBegin
Lesson l f Introduction to Windows 2000 Printing
Terminology
Requirements for Network Printing
Guidelines for a Network Printing Environment
Printing Configurations
LessonSummary
Lesson 2: Setting Up Network Printers
Installing a Local Print Device
Installing a Network Print Device
SharinganExistingPrinter
Exercise l f Installing and Configuring Print Sharing and
Setting the Printer for Off line Operation
LessonSummary
Lesson 3f Administering Network Printers
Accessing Printers
ManagingPrinters
Assigning Forms toPaperTrays
Setting a SeparatorPage
Pausing, Resuming, and Canceling Documents
Redirecting Documents to a Different Printer
TakingOwnershipofaPrinter
Managing Documents
Pausing, Restarting, and Canceling a Document
Setting Notification, Priority, and Printing Time
Administering Printers from a Web Browser
Using a Web Browser to Manage Printers
Accessing Printers Using a Web Browser
SettingUpaPrinterPool
Setting Priorities Between Printers
Troubleshooting Common Printing Problems
Reviewing Common Printing PrOblems
LessonSummary
Lesson 4: Printing and Active Directory Services
Overview of Printing and Active Directory Services
Publishing Windows 2000 Printers
PublishingMechanism
PruningOrphans
Supporting Windows NT Printers
GroupPolicy Settings
PrinterLocationTracking
LessonSummary
Lesson 5: Connecting to Network Printers
Using the Add Printer Wizard
Client Computers Running Windows 2000
Client Computers Running Windows 95,
Windows 98, orWindows NT
Client Computers Running Other
Microsoft Operating Systems
UsingaWebBrowser
Downloading PrinterDrivers
LessonSummary
Review
Chapter 9 NetWork Protocols and Services
AboutThis Chapter
BeforeYouBegin
Lesson l: Network Protocols
Intfoduction to Network Protocols
Protocol Binding Order
TCeaP
AfM
LANEmulation
IPoverATM
SettingUpaPrinterPool
Setting Priorities Between Printers
Troubleshooting Common Printing Problems
Reviewing Common Printing PrOblems
LessonSummary
Lesson 4: Printing and Active Directory Services
Overview of Printing and Active Directory Services
Publishing Windows 2000 Printers
PublishingMechanism
PruningOrphans
Supporting Windows NT Printers
GroupPolicy Settings
PrinterLocationTracking
LessonSummary
Lesson 5: Connecting to Network Printers
Using the Add Printer Wizard
Client Computers Running Windows 2000
Client Computers Running Windows 95,
Windows 98, orWindows NT
Client Computers Running Other
Microsoft Operating Systems
UsingaWebBrowser
Downloading PrinterDrivers
LessonSummary
Review
Chapter 9 NetWork Protocols and Services
AboutThis Chapter
BeforeYouBegin
Lesson l: Network Protocols
Intfoduction to Network Protocols
Protocol Binding Order
TCeaP
AfM
LANEmulation
IPoverATM
TheDHCPSnaP-In
CreatingaDHCPScope
Authorizingthe DHCPServer
Exercise 2: Installing and Configuring the DHCP Service,
Backing Up and Restoring the DHCP Database
Backing Up the DHCP Database
Restoring the DHCP Database
LessonSummny
Lesson 4: Windows Intemet Narning Service
IntroductiontoWINS
The WINS Name Resolution Process
Narne Registration
NameRenewal
NameRelease
NameQuery
ImplementingWINS
WINS ServerConfiguration
WINS Client Configuration
WINSInstallation
TheWINSSnaP-In
Support fOr Non-WINS Clients
DHCPServerConfiguration
Exercise 3: Installing and Configuring WINS
LessonSummary
Lesson5:DomainNameSystem
IntroductiontoDNS
DomainNamespace
HostNames ;
Domain Naming GuideIines
ZOnes
NameServers
Overview of the Name ResoIution Process
FOrwardLookupQuery
NameServerCaching
ReverseLookupQuery
Installing the DNS Service
Configuring the DNS Service
TheDNS SnaP-In
Creating FOrward Lookup Zones
Creating Reverse Lookup Zones
Adding Resource Records
Configuring Dynamic DNS
Exercise 4: Configuring the DNS Service
Configuring aDNS Client
Troubleshooting the DNS Service
Monitoring the DNS Server
Setting Logging Options
UsingNslookup
LessonSummaI’y
Review
Chapter 10 Routing and Remote Access tervice
AboutThisChaPter
BeforeYouBegin
Lesson l: Introduction to the
Routing and Remote Access Service
Windows 2000 Routing and Remote Access Service
Combining Routing and Remote Access
LANandWANsupport
Installation and Configuration
Exercise l: Enabling RRAS and
Examining a Basic Configuration
DisablingRRAS
Authentication and Authorization
LessonSummary
Lesson 2: Features of the Routing and
RemoteAccess Service
UnicastIPSupport
IPMulticastSupport
IPXSupport
AppleTalk
TunnelingBasics
Tunnel Maintenance and DataTransfer
TunnelTypes
VPNProtocols
PgrP
L2TP
PPTPversusL2TP
IPSec
IP-IP
Managing Virtual Private Networking
ManagingUsers
Managing Addresses and Name Servers
ManagingAccess
ManagingAuthentication
Troubleshooting
Connection Attempt is Rejected When it Should Be Accepted
Connection Attempt is Accepted When it Should Be Rejected
Unable to Reach Locations beyond the VPN Server
UnabletoEstablishTunnel
LessonSummary
Lesson5:RRASTools
Routing and RemoteAccess Snap-In
NetShellCommand-LineUtility
Authentication and Accounting Logging
EventLogging
Tracing
FileTracing
LessonSummary
Review
ChaPter 11 MicrosOff Windows 2000 Security
About This ChaPter
BeforeYOuBegin
Lesson l: PUblic Key Infrastructure
Security ProPerties
Authentication
Integrity
Confidentiality
Anti-Replay
CryptograPhy
PUblic Key CryptograPhy
SecretKeys
Certificates
CAHierarchy
Microsoft Certificate Services
Certificate ServicesArchitecture
Processing Certificate Requests
CACertificates
Installing Certificate Services
Administering Certificate Services
Exercise l: Installing and Configuring Certificate Services
LessonSummary
Lesson 2: PUblic Key Technologies
Secure Channel Authentication Package
SmartCaids
SmartCardLogon
Authenticode
EncryptingFileSystem
DataProtection
DataRecovery
Encrypted Backup and Restoration
FaultTolerance
EFSEncryption
EFS Decryption
EFSRecovery
CipherCommand-Line Utility
Exercise 2: Configuring and Using File Encryption
IPSecurity
IPSecPolicies
IPSecComponents
Example of IPSec Communication
LessonSummary
Lesson 3: The Kerberos PrOtocol in Windows 2000
Overview of the Kerberos Protocol
Kerberos ProtocolTerms
Features of the Kerberos Protocol
Kerberos Authentication Process
Kerberos Delegation
Kerberos LogonProcesses
Local InteractiveLogon
DomainInteractive Logon
Kerberos PUblic Key SupPOrt
LessonSummary
Lesson 4: Security Conflguration Tools
Security Configuration And Analysis SnaP-In
SecurityConfiguraion
SecurityAnalysis
Using the Security Configuration And Analysis SnaP-In
SecurityTemplates SnaP-In
Using the Security Templates SnaP-In
Exercise 3: Creating and Using the
Security Analysis And Configuration SnaP-In
GroupPolicySnaP-In
LessonSummary
Lesson 5: Microsoft Windows 2000 Auditing
Overview of Windows 2000Auditing
UsinganAuditPolicy
Planning anAudit Policy
Implementing anAudit Policy
ConfiguringAuditing
Setting anAuditPolicy
Auditing Access to Files and FOlders
Auditing Access to Active Directory Objects
AuditingAccess to Printers
UsingEventviewer
Windows 2000 Logs
Viewing the Security Log
LocatingEvents
ManagingAuditLogs
ArchivingLogs -
LessonSummary
Review
Chapter 12 ReIiability and AyailabiIity
AboutThisChaPter
BeforeYouBegin
Lesson l: Managing Hardware Devices and Drivers
HardwareOverview
HardwareTyPes
PlugandPlayOverview
Installing Devices
UninstallingDevices
Tools for Managing Devices and Drivers
Add/Remove Hardware Wzard
The Device Manager SnaP-In
DriverSigning
HardwareProfiles
EventLogs
Installing Service Packs
Service Pack Slipstreaming
Post-Setup Installation of a Service Pack
LessonSummary
Lesson2: BackingUpData
lntroductiontOWindows Backup
Plarming Issues fOr Windows Backup
Determine Which Files and Folders to Back Up
Determine How Often to Back Up
Determine Which Target Media to
Use for Storing Backup Data
Determine Whether to PerfOrm Network or
LocalBackupJobs
Setting BackupOptions
BackupTyPes
BackingUpData
Performing Preliminary Tasks
Selecting Files and Folders to Back Up
Specifying Backup Destination and Media Settings
Specifying Advanced Backup Settings
Scheduling BackupJobs
Exercise l: Backing Up Files
LessonSummary
Lesson 3: Implementing Disaster Protection
Configuring an Uninterruptible Power Supply
Configuring Options fOr the UPS Service
Testing aUPS Configuration
Implementing Disk Fault Tolerance
RAID Implementations
MheoredVOlumes
RAID-5 Volumes
Mirmred VOlumes versus RAID-5 VOlumes
Implementing RAID Systems
LessonSummary
Lesson 4: Recovering frOm a Disaster
Repairing the Windows 2000 Installation
SafeMode
Recovery Console
EmergencyRepairDisk
RestoringData
PreparingtoRestoreData
Selecting Backup Sets, Files, and FOlders to Restore
Specifying Advanced Restore Settings
Exercise 2: Restoring Data
Recovering a Mirrored or RAID-5 Volume
Recovering frOm a Mirrored Volume Failure
Repairing a RAID-5 Volume
LessonSummary
Review
Chapter 13 Monitoring and Optimization
AboutThisChaPter
BeforeYOuBegin
Lesson l: Disk Monitoring and Optimization
CheckDisk
DiskDefragmenterSnap-In
DefragmentingDisks
Using Disk Defragmenter Effectively
DataCompression
Using Compressed Files and Folders
Compressing Files and Folders
Selecting an Altemate Display Color fOr
CompressedFilesand Folders
Copying and Moving Compressed files and Folders
UsingNTFS Compression
DiskQuotas
ManagingDiskQuotas
SettingDiskQuotas
Determining the Status of Disk Quotas
EnforcingDiskQuotas
BestUsesofDiskQuotas
Exercise l: Implementing Disk Quotas
LessonSummary
Lesson 2: Simple Network Management ProtOCol Service
OverviewofSNMP
Management SystCms and Agents
ManagementInformation Base
SNMPMessages
Defining SNMPCommunities
Installing and Configuring the SNMP Service
SNMPServiceProperties
Windows 2000 SNMPAgent ProPerties
TrapProPerties
SecurityProperties
TroubleshootingSNMP
EventVewer
WINSService
IPXAddresses
SNMPServiceFiles
LessonSummary
Lesson3: PerformanceConsole
Introduction to the Performance Console
SystemMonitorSnaP-In
System Monitor Interface
Monitoring System and Network PerfOnnance
Disk Objects and the DiskPerf Utility
Performance Logs and Alerts SnaP-In
Performance Logs And Alerts Interface
LessonSummary
Lesson 4: Network Monitor
Overview of Network Monitor
Installing Network Monitor Tools
CapturingFrameData
Using CaPture Filters
Displaying CaPtured Data
UsingDisplayFilters
Network Monitor Performance Issues
Lesson Summary
Lesson5:TaskManager
Overview of TaskManager
APPlicationsTab
Processes Tab
PerformanceTab
LessonSummary
Review
Chapter 14 Microsott Wlndows 2000 AppIication Servers
AboutThisChaPter
BefOreYouBegin
Lesson l: Exploring Microsoft Intemet
InfOrmationServices50Features
Introduction to Microsoft IIS 50
ReliabilityandPerformance
Management
Security
APPlication Environment
InstallingIIS50
Setting UP a Web Environment
GettingStarted
Using ASP to Manage Web Site Content
Exercise l: Accessing the Administration Web Site
LessonSummary
Lesson 2: Administering a Web Environment
AdministeringWebandFTPSites
ManagingSites
Backing Up and Restoring IIS
ManagingWebDAVPUblishing
Creating a PUblishing Directory
ManagingWebDAVSecurity
PUblishingandManagingFiles
LessonSummary
Lesson 3: Configuring and Running Telnet Services
TeinetService
Starting and StoppingTelnet Server
TelnetServerAdminUtility
Troubleshooting
TelnetClient
Exercise 2: Configuring and Connecting to the Telnet Service
LessonSummary
Lesson 4: Installing and Configuring Terminal Services
OverviewofTerminal Services
RemoteAdministration
ApplicationServer
TOolsforAdministration
Terminal Services Client Creator
TerminalServicesManager
Terminal Services Configuration
Terminal Services Licensing
Terminal Services Licensing Components
MicrosoftClearinghouse
LicenseServer
TerminalServer
ClientLicenses
Administering the License Server
SettingUpaLicenseServer
EnablingaLicenseServer
Activating aLicense Server
InstallingLicenses
DeployingtoClientComputers
ClientConfigurations
Upgrading to Terminal Services
WnFrame with or without MetaFrame
Terminal Server 40 without MetaFrame
Terminal Server40 with MetaFrame
Windows NT without Terminal Services
Installing and Configuring Applications
Deploying Applications through Group Policy
Deploying Applications from a Domain ContrOller
Exercise 3: Installing and Configuring
Terminal Services and Terminal Services Licensing
LessonSummary
Review
ApPendix A Questions and Answers
Appendix B Sample Answer Files for Unattend6d Setup
InThisAppendix
AnswerFileFormat
AnswerFileKeys andValues
SampleAnswerFiles
Sample l --DefaultUnattendtxt
Sample 2 -- Unattended Installation of
Windows 2000 Professional from CD-ROM
Sample 3 -- Install and Configure Windows 2000 and
Configure Microsoft Intemet Explorer with Proxy Settings
Sarnple 4 -- Install and Configure
Windows 2000 Server with Two Network Adapters
Sample 5 -- Install Windows 2000 Advanced Server with
NetworkLoadBalancing
Sample 6 -- Install Windows 2000 Advanced Server with
WindowsClustering
Appendix C lnstalling &rvice Packs
ServicePackSlipstreaming
Post-Setup Installation of Serviee Pack
Appendix D GIossary
lndex
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