Unit 1 Forms of Business Enterprise Additional Reading Text-A Categorize a Company by Industry Sector Text-B Mergers and Acpuisitions Unit 2 Operations Management Additional Reading Text-A OM Elements Part I Text-B OM Elements Part Unit 3 The Role of Services in an Economy Additional Reading Text-A Management Challenges Text-B services and Quality Unit 4 The World of Retailing Additional Reading Text-A Developing a Retail Strategy Text-B Wholesaling Unit 5 The Role of Marketing Research in Decision Making Additional Reading Text-A The Nature of Marketing Text-B Deciding Whether to Conduct Marketing Research Unit 6 Human Resource Management and Competitive Advantage Additional Reading Text-A The Industrial Relations System Text-B How Does Our Industrial Relations System Operate? Unit 7 Team Work (Part 1) Unit 8 Entrepreneurs: The Energizers of Small Business Unit 9 Business Ethics Unit 10 The Job Interview