Part Ⅰ About Negotiation Part Ⅱ Business Negotiation Unit 1 Introduction Unit 2 Appointment Unit 3 Negotiationg on Quality & Quantity Unit 4 Negotiationg on Price Unit 5 Negotiationg on Payment Unit 6 Negotiationg on Packing Unit 7 Negotiationg on Shipment Unit 8 Insurance Unit 9 Contract & Amendment Unit 10 Complaint,Claim & Arbitration Unit 11 Negotiation on Sole Agent Unit 12 Flexible Trade Part Ⅲ Simulated Trining for Business Negotiation Part Ⅳ Suggested Translations Bibliography