前言 Unit One:Globalization 全球化 Unit Two:Employment 就業(yè) Unit Three:Building Customer Relationship 建立客戶(hù)關(guān)系 Unit Four:Management Style 管理風(fēng)格 Unit Five:Information Revolution 信息革命 Unit Six:Labor Markets 就業(yè)市場(chǎng) Unit Seven:Customer Delight 客戶(hù)喜悅 Unit Eight:Ethics and Competitiveness 道德倫理與競(jìng)爭(zhēng)能力 Unit Nine:when in Rome Sell As the Romans Do 入鄉(xiāng)隨俗 Unit Ten:Global Managers for Global Businesses 全球商務(wù)與全球化經(jīng)理 Unit Eleven:Let the Dollar Drop 讓美元貶值 Unit Twelve:Living with the Enemy 與狼共舞 Unit Thirteen:Anti-dumping:Trade Remedy or Threat 反傾銷(xiāo):良藥還是威脅