Unit One Around the Office Lesson One Describe your Office Lesson Two Organization System Key to Unit One Unit Two Communication Lesson One Greetings and Introductions Lesson Two Telephone Lesson Three Social Language Key to Unit Two Unit Three Planning Lesson One Planning an Interview Lesson Two Planning a Meeting Lesson Three Planning a Presentation Key to Unit Three Unit Four Work with Other Departments Lesson One Working with Sales and Marketing Department Lesson Two Cooperation with HR Department Lesson Three Dealing with Trade Affairs Lesson Four Following the Rules of Finance and Accounting Department Key to Unit Four Unit Five Business Travel Lesson One Planning a Business Trip Lesson Two Meeting a Foreign Business Friend Lesson Three Following the Route Lesson Four Dinner Party Lesson Five Entertaining Lesson Six Visiting a Factory Lesson Seven Departure Key to Unit Five Unit Six Documenting and Filing Lesson One Handling Messages Lesson Two Letter, Fax and E-mail Lesson Three Writing a Report Lesson Four Contract and Agreement Key to Unit Six Unit Seven Business Ethics and Manners Lesson One Ceremonial Address Lesson Two How to Speak Effectively in Public Lesson Three International Business Negotiations Lesson Four Banquet Manners and Etiquette Differences Key to Unit Seven Unit Eight Communication across Cultures Lesson One Globalization Backgrounds Lesson Two Effective Communication Key to Unit Eight 附錄 參考文獻(xiàn)
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