前言 Unit One: Globalization 全球化 Unit Two: Employment 就業(yè) Unit Three; Building Customer Relationship 建立客戶關(guān)系 Unit Four: Management Style 管理風(fēng)格 Unit Five: Information Revolution 信息革命 Unit Six: Labor Markets 就業(yè)市場 Unit Seven; CusTomer Delight 客戶喜悅 Unit Eight,Ethics and Competitiveness 道德倫理與競爭能力 Unit Nine: When in Rome Sell As the Romans Do 人鄉(xiāng)隨俗 Unit Ten,Global Managers for Global Businesses 全球商務(wù)與全球化經(jīng)理 Unit Eleven: Let the Dollar Drop 讓美元貶值 Unit Twelve: Living with the Enemy 與狼共舞 Unit Thirteen: Anti-dumping:Trade Remedy or Threat 反傾銷:良藥還是威脅