商務(wù)英語寫作技巧（21世紀實用商務(wù)英語教程）

Unit I Basic Principles of Business English Writing
Module 1 Basic Principles of Business English Writing
Module 2 Some Features of Business Engligh Writings
Unit 2 Some Mind Sets about Business Letters and Faxes
Module 1 ABC about Writing of Business Letters
Module 2 ABC about Drawing up Faxes
Unit 3 Company Profiles
Module 1 Company Profiles
Module 2 Job Advertisements
Unit 4 Starting a Career
Module 1 Resumes
Module 2 Application Letters
Unit 5 Internal Communication
Module 1 Interoffice Memos
Module 2 Phone Messages
Module 3 E-mails
Unit 6 Products Description
Module 1 General Description
Module 2 Specific Instruction
Unit 7 External Communication ( I )
--Establishing and Developing Relationships with Business Associates
Module 1 Making Self-introduction
Module 2 Making Enquiries and Offers
Unit 8 External Communication ( II )
--Making Deals
Module 1 Placing Orders
Module 2 Writing of Contracts and Agreements
Unit 9 External Communication (III)
--Dealing with Problems
Module 1 Getting Payment Settled
Module 2 Complaining about Shipments
Module 3 Complaining about After-sales
Unit 10 Business Report
Module 1 Investigation Reports
Module 2 Feasibility Reports
Module 3 Summarizing Report
參考文獻