Preface（序） PART ONE Unit One The Front Office Unit Two The Housekeeping Department Unit Three The Food and Beverage Department Unit Four The Sales and Marking Department Unit Five The Maintenance Department Unit Six The Security Department Unit Seven The Human Resources Department Unit Eight The Finance Department Practice Teat for Hotel English (Advanced),Paper A PART TWO Unit Nine Tourism Industry(Ⅰ) Unit Ten Tourism Industry(Ⅱ) Unit Eleven Hotel Industry Unit Twelve Hotel Chinas in the World Unit Thirteen Competition in Hotel Industry Unit Fourteen Computer Systems in Hotels Unit Fifteen An Interview on Hotel Business Unit Sixteen Complaints Pracice Test for Hotel English (Advanced),Paper B PART THREE Unit Seventeen Thanksgiving and Christmas 1. Thanksgiving Day 2. Making Preparations for Christmas Unit Eighteen Chinese Festivals 1. The Spring Festival 2. Talking about Similarities and Differences 3. The Lantern Festival 4. The Dragon Boat Festival 5. Moon Cakes Unit Nineteen Making an Appointment 1. Making an Appointment with a Foreign Counterpart 2. Making an Appointment on the Phone Unit Twenty Gifts-giving and Chinese Marriage 1. Givings Gifts to an International Friend 2. Talking about Marriage and Family Life in China Unit Twenty-one Weekend Hobbies 1. Weekend Hobbies 2. Holidays and Water Sports Practice Test for Hotel English(Advanced),Paper C Practice Test for Hotel English(Advanced),Paper D Appendix Ⅰ Tourist Hotel Correspondences Appendix Ⅱ Answer Keys to Practice Tests
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