軟件項(xiàng)目管理（英文版 第4版）

Preface to the fourth edition  
Guidedctour.  
Te hnology to enhance learning and teaching  
A knowledgements  
1 Introduction to software project management  
1.1 Introdu tion  
1.2 Why is software project management important?  
1.3 What is a project?  
1.4 Software projects versus other types of project  
1.5 Contract management and techni al project management  
1.6 A tivities overed by software project management  
1.7 Plans, methods and methodologies  
1.8 Some ways of ategorizing software projects  
1.9 What is management?  
1.10 Problems with software projects  
1.11 Setting objectives  
1.12 Stakeholders  
1.13 The business case  
1.14 Requirement specification  
1.15 Management control  
1.16 Con lusion  
Annex 1 Contents list for a feasibility study  
Annex 2 Contents list for a project plan  
1.17 Further exercises  
2 Step Wise: an overview of project planning  
2.1 Introdu tion to Step Wise project planning  
2.2 Step 0: Select project  
2.3 Step 1: Identify project s ope and objectives  
2.4 Step 2: Identify project infrastru ture  
2.5 Step 3: Analyse project haracteristics  
2.6 Step 4: Identify project products and a tivities  
2.7 Step 5: Estimate effort for each a tivity  
2.8 Step 6: Identify a tivity risks  
2.9 Step 7: Allo ate resources  
2.10 Step 8: Review/publicize plan  
2.11 Steps 9 and 10: Execute plan/lower levels of planning  
2.12 Con lusion  
2.13 Further exercises  
3 Programme management and project evaluation  
3.1 Introdu tion  
3.2 Programme management  
3.3 Managing the allo ation of resources within programmes  
3.4 Strategi programme management  
3.5 Creating a programme  
3.6 Aids to programme management  
3.7 Benefits management  
3.8 Evaluation of individual projects  
3.9 Te hnical assessment  
3.10 Cost-benefit analysis  
3.11 Cash flow fore asting  
3.12 Cost-benefit evaluation techniques  
3.13 Risk evaluation  
3.14 Conclusion  
3.15 Further exer ises  
4 Selection of an appropriate project approach  
4.1 Introduction  
4.2 Choosing technologies  
4.3 Te hnical plan ontents list  
4.4 Choice of process models  
4.5 Stru ture versus speed of delivery  
4.6 The waterfall model  
4.7 The V-pro ess model  
4.8 The spiral model  
4.9 Software prototyping  
4.10 Other ways of ategorizing prototypes  
4.11 In remental delivery  
4.12 Dynami Systems Development Method  
4.13 Extreme programming  
4.14 Managing iterative processes  
4.15 Selecting the most appropriate process model  
4.16 Conclusion  
4.17 Further exercises  
5 Software effort estimation  
5.1 Introduction  
5.2 Where are estimates done?  
5.3 Problems with over- and under-estimates  
5.4 The basis for software estimating  
5.5 Software effort estimation techniques  
5.6 Expert judgement  
5.7 Estimating by analogy  
5.8 Albre ht fun tion point analysis  
5.9 Fun tion points Mark II  
5.10 COSMIC Full Fun tion Points  
5.11 A pro edural ode-oriented approa h  
5.12 COCOMO: a parametri model  
5.13 Con lusion  
5.14 Further exercises  
6 A tivity planning  
6.1 Introduction  
6.2 The objectives of a tivity planning  
6.3 When to plan  
6.4 Project schedules  
6.5 Projects and a tivities  
6.6 Sequencing and s heduling a tivities  
6.7 Network planning models  
6.8 Formulating a network model  
6.9 Adding the time dimension  
6.10 The forward pass  
6.11 The ba kward pass  
6.12 Identifying the riti alcpath  
6.13 A tivity float  
6.14 Shortening the project duration  
6.15 Identifying riti alca tivities  
6.16 A tivity-on-arrow networks  
6.17 Conclusion  
6.18 Further exercises  
7 Risk management  
7.1 Introduction  
7.2 Risk  
7.3 Categories of risk  
7.4 A framework for dealing with risk  
7.5 Risk identification  
7.6 Risk assessment  
7.7 Risk planning  
7.8 Risk management  
7.9 Evaluating risks to the schedule  
7.10 Applying the PERT te hnique  
7.11 Monte Carlocsimulation  
7.12 Critical chain concepts  
7.13 Conclusion  
7.14 Further exer ises  
8 Resource allocation  
8.1 Introdu tion  
8.2 The nature of resources  
8.3 identifying resource requirements  
8.4 S heduling resour es  
8.5 Creatingcriti alcpaths  
8.6 Counting the cost  
8.7 Being specifi  
8.8 Publishing the resource schedule  
8.9 Cost s hedules  
8.10 The scheduling sequence  
8.11 Conclusion  
8.12 Further exercises  
9 Monitoring and control  
9.1 Introduction  
9.2 Creating the framework  
9.3 Collecting the data  
9.4 Visualizing progress  
9.5 Cost monitoring  
9.6 Earned value analysis  
9.7 Prioritizing monitoring  
9.8 Getting the project ba k to target  
9.9 Change control  
9.10 Conclusion  
9.11 Further exercises  
10 Managing ontracts  
10.1 Introduction  
10.2 The ISO 12207 approach to the a quisition and supply of software  
10.3 The supply process  
10.4 Types of ontract  
10.5 Stages in ontra t placement  
10.6 Typical terms of a ontract  
10.7 Contra t management  
10.8 A eptance  
10.9 Con lusion  
10.10 Further exercises  
11 Managing people and organizing teams  
11.1 Introduction  
11.2 Understanding behaviour  
11.3 Organizational behaviour: a background  
11.4 Selecting the right person for the job  
11.5 Instruction in the best methods  
11.6 Motivation  
11.7 The Oldham-Ha kman job hara teristics model  
11.8 Working in groups  
11.9 Be oming a team  
11.10 Decision making  
11.11 Leadership  
11.12 Organizational structures  
11.13 Dispersed and virtual teams  
11.14 The influence of ulture  
11.15 Stress  
11.16 Health and safety  
11.17 Conclusion  
11.18 Further exer ises  
12 Software quality  
12.1 Introduction  
12.2 The place of software quality in project planning  
12.3 The importance of software quality  
12.4 Defining software quality  
12.5 ISO 9126  
12.6 Practical software quality measures  
12.7 Product versus process quality management  
12.8 External standards  
12.9 Te hniques to help enhance software quality  
12.10 Quality plans  
12.11 Conclusion  
12.12 Further exercises  
13 Small Projects  
13.1 Introduction  
13.2 Some problems with student projects  
13.3 Content of a project plan  
13.4 Conclusion  
Appendixes  
A PRINCE2 — an overview  
A.1 Introduction to PRINCE2  
A.2 The omponents of PRINCE2  
A.3 PRINCE planning technique  
A.4 PRINCE2 project organization  
A.5 Proje t Stages  
A.6 Proje t procedures  
A.7 Dire ting a project  
A.8 Starting up a project  
A.9 Initiating the project  
A.10 Controlling a Stage  
A.11 Managing product delivery  
A.12 Managing Stage boundaries  
A.13 Closing the project  
B BS 6079:1996  
B.1 Introduction  
B.2 The planning process  
B.3 BS 6079 planning steps  
B.4 Project ontrol  
B.5 Supportingcte hniques  
C Answer pointers  
Chapter 1  
Chapter 2  
Chapter 3  
Chapter 4  
Chapter 5  
Chapter 6  
Chapter 7  
Chapter 8  
Chapter 9  
Chapter 10  
Chapter 11  
Chapter 12  
Further reading