Part 1 Foundations of Services Computing 1 The Principle of Services and Services Computing 1.1 Introduction of Services 1.1.1 Definition of Services 1.1.2 Definition of Services System 1.2 Perspectives of Services Systems 1.2.1 Model 1.2.2 Technology 1.2.3 Architecture 1.2.4 Optimization 1.3 Services Lifecycle 1.3.1 Phase 1: Consulting and Strategic Planning 1.3.2 Phase 2: Services Engagement 1.3.3 Phase 3: Services Delivery 1.3.4 Phase 4: Services Operation 1.3.5 Phase 5: Services Billing 1.3.6 Phase 6: Services Management 1.4 Key Factors in a Services Lifecycle 1.4.1 Data/Information 1.4.2 Processes 1.4.3 People 1.4.4 Resources 1.4.5 Finance Factors 1.4.6 Knowledge and Skills 1.4.7 Innovation and Technology 1.5 Comparisons Between Services and Manufacturing Models 1.6 Business Services Lifecycle in Telecommunication Industry 1.7 Relationship Between IT and Non-IT Services in a Services Ecosystem 1.7.1 Overview of a Services Ecosystem 1.7.2 Comparisons Between IT and Non-IT Services 1.8 Emergence of Services Computing Technology 1.9 Summary References 2 e-Business Evolution 2.1 Phases of e-Business Adoption 2.2 Top Trends of e-Business 2.3 IT Innovations to Flatten the World 2.3.1 Interactive Multimedia Services 2.3.2 Office Online Services 2.3.3 Globalization of Businesses 2.4 "Open" Trends for Technologies and Services Ecosystems 2.4.1 Open Standards 2.4.2 Open Sources 2.4.3 Open Architecture: Service-Oriented Architecture (SOA)... 2.5 Debuts of New Service-Oriented Business Models 2.5.1 Services Modernization 2.5.2 Software as Services 2.5.3 Services as Software 2.6 New Discipline: Services Computing 2.7 Summary References 3 Web Services Modeling 3.1 Basic Concept of Web Services 3.2 Modeling of a Web Service 3.2.1 Basic Concepts of WSDL Modeling 3.2.2 Web Services Communication Protocol: SOAP 3.2.3 Binding of WSDL to SOAP 3.2.4 Publishing a Web Service in Registry 3.2.5 Stateful Web Services Modeling 3.2.6 Web Services Interoperability 3.3 Modeling a Composite Web Service 3.3.1 Basic Concepts of BPEL 3.3.2 BPEL Basic Structure: via an Example 3.3.3 BPEL Key Elements 3.4 Three-Dimensional Web Services Modeling 3.5 Discussions on Web Services Modeling 3.6 Summary References 4 Web Services Publishing and Discovery 4.1 Web Services Publishing 4.1.1 Public/Private UDDI Publishing 4.1.2 WSIL Publishing 4.1.3 UDDI Publishing vs. WSIL Publishing …… Part 2 Realization of Services Computing Part 3 Service Delivery and Services Engineering Index