前言
Chapter 1 Overview of Logistics
Unit 1 Introduction to Logistics
Unit 2 The Supply Chain Concept
Unit 3 21st-Century Supply Chain
Unit 4 The Agile Supply Chain
Unit 5 Partnerships in the Supply Chain
Chapter 2 Logistics System
Unit 1 Location Decision
Unit 2 The Work of Logistics
Unit 3 Just-In-Time and Lean Thinking
Chapter 3 Logistics Service
Unit 1 Logistics Service Introduction
Unit 2 Logistics Customer Service
Unit 3 The Service-Driven Logistics System
Unit 4 Logistics Service Quality
Chapter 4 Logistics Strategy Management
Unit 1 Strategic Logistics Management
Unit 2 Logistics Improvement
Chapter 5 Inventory
Unit 1 Planning Inventory
Unit 2 Inventory Management
Chapter 6 Transportation Management
Unit 1 Transportation
Unit 2 Transportation Strategy
Unit 3 Transportation Manager's Activities
Chapter 7 Physical Distribution
Unit 1 Logistics Distribution System
Unit 2 Driving Innovation in Distribution Centers
Chapter 8 Logistics Information
Unit 1 Logistics Information Functionality
Unit 2 Principles of Logistics Information
Unit 3 Logistics Information Technology
Unit 4 Electronic Commerce and Logistics
Chapter 9 The Third-Party Logistics
Unit 1 Third-Party Logistics
Unit 2 The 3PL Industry: Where It's Been, Where It's Going
Chapter 10 Logistics Costs
Unit 1 How Can Logistics Costs Be Better Represented
Unit 2 Logistics Cost Relationships
Unit 3 Transportation Cost Characteristics
Chapter 11 International Logistics
Unit I Introduction to International Logistics
Unit 2 Meeting the Challenges of Global Operations
Chapter 12 Warehousing
Unit 1 Introduction to Warehousing Management
Unit 2 Warehousing Decision
Chapter 13 Packaging
Chapter 14 Customer Service
Appendix Ⅰ Some Useful Websites
Appendix Ⅱ Professional Words and Expressions
References
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