Chapter 1 Daily Office Routine日常辦公 Unit 1 Introduction and Greetings介紹與問候 Unit 2 Overtime and Leave加班與請假 Unit 3 Apology and Explanation道歉與解釋 Unit 4 Telephone Calls打電話 Unit 5 Computer Operations電腦操作 Unit 6 Office Sund ries辦公雜務(wù) Unit 7 Business Meeting商務(wù)會議 Unit 8 Salary and Bonus薪水與獎金 Unit 9 Recruitment and Application招聘與求職 Unit 10 Leaving a Job離職 Unit 11 Advertising and Marketing廣告與營銷 Unit 12 Patent and Trademark專利與商標(biāo) Unit 13 Banking Services銀行業(yè)務(wù) Chapter 2 Business Dealings商務(wù)往來 Unit 1 Reception接待客戶 Unit 2 Tender Invitation and Submission招標(biāo)與投標(biāo) Unit 3 Price and Discount價格與折扣 Unit 4 Business Representation and Commission代理與傭金 Unit 5 Terms of Payment付款方式 Unit 6 Order訂購 Unit 7 Packing and Packaging包裝 Unit 8 Shipment裝運 Unit 9 Insurance保險 Unit 10 Business Negotiations商務(wù)談判 Unit 11 Contract合同 Unit 12 Inspection商檢 Unit 13 Appeal and Compensation投訴與索賠 Chapter 3 Business Tour商務(wù)旅行 Unit 1 Business Trip出差 Unit 2 Transportation交通 Unit 3 Having Meals飲食 Unit 4 Accommodation住宿 附錄1:補(bǔ)全對話練習(xí)答案 附錄2:商務(wù)英語中英語和美語的差異 附錄3:常用中英文標(biāo)識 附錄4:商務(wù)名言警句