Unit 1 Memos 1.1 The Layout of Memos 1.2 The Planning of Memos 1.3 The Tone of Memos 1.4 Presentation of Content 1.5 Effective Memo Checklist 1.6 Sample Memos 1.7 Notes 1.8 Communication Laboratory Unit 2 Notices 2.1 Formats of Notices 2.2 The Layout of Notices 2.3 How to Write a Notice 2.4 Sample Notices 2.5 Notes 2.6 Communication Laboratory Unit 3 Invitations 3.1 Categories of Invitations 3.2 The Layout of Invitations 3.3 Sample Invitations 3.4 Notes 3.5 Communication Laboratory Unit 4 Toasts 4.1 The Layout of Toasts 4. :2 The Planning of Toasts 4.3 The Tone of Toasts 4.4 Presentation of Content 4.5 Effective Toast Checklist 4.6 Sample Toasts 4.7 Notes 4.8 Communication Laboratory Unit 5 Minutes 5.1 The Layout of Meeting Minutes 5.2 Dos and Donts in Meeting Minutes Writing 5.3 Sample Minutes 5.4 Notes 5.5 Communication Laboratory Unit 6 Itineraries 6.1 The Layout of Itineraries 6.2 The Planning of Itineraries 6.3 The Tone of Itineraries 6.4 Presentation of Itineraries 6.5 Effective Itinerary Checklist 6.6 Sample Itineraries 6.7 Notes 6.8 Communication Laboratory Unit 7 Forms and Diagrams 7.1 Types of Forms 7.2 Types of Diagrams 7.3 Notes 7.4 Communication Laboratory Unit 8 Proposals 8.1 Introduction 8.2 The Parts of a Proposal 8.3 Sample Proposals 8.4 Notes 8.5 Communication Laboratory Unit 9 Reports 9.1 Categories of Reports 9.2 Steps of Report Writing 9.3 The Layout of Reports 9.4 Sample Reports 9.5 Notes 9.6 Communication Laboratory Unit 10 Articles 10.1 The Format of Business Articles 10.2 Four-Step Approach for Article Writing 10.3 Writing Guide 10.4 Sample Articles 10.5 Notes 10.6 Communication Laboratory Unit 11 Business Advertisements 11.1 Categories of Advertisements 11.2 Components of Advertisement Copy 11.3 English in Advertising 11.4 Sample Advertisements 11.5 Notes 11.6 Communication Laboratory Unit 12 Business Profiles 12.1 The Layout of Business ProfileS 12.2 Sample Business Profiles 12.3 Notes 12.4 Communication Laboratory Unit 13 Resumes and Letters of Application 13.1 Resumes 13.2 Letters of Application 13.3 Notes 13.4 Communication Laboratory Unit 14 Certificates and Credentials 14.1 The Layout of Certificates and Credentials 14.2 Sample Certificates and Credentials 14.3 Notes 14.4 Communication Laboratory Unit 15 Public Signs 15.1 The Layout of Public Signs 15.2 The Planning of Public Signs 15.3 The Tone of Public Signs 15.4 Presentation of Public Signs 15.5 Effective Public Sign Checklist 15.6 Sample Public Signs 15.7 Notes 15.8 Communication Laboratory Unit 16 Questionnaires 16.1 The Steps Required to Design and Administer a Questionnaire 16.2 Points Considered when Writing and Interpreting Questionnaires 16.3 Sample Questionnaires 16.4 Notes 16.5 Communication Laboratory References