Chapter One 常用社交信函 1.1 求職信(An Application for a Job) 1.2 辭職信(A Letter of Resignation) 1.3 個人簡歷(Resume) 1.4 介紹信(A Letter of Introduction) 1.5 感謝信(A Letter of Thanks) 1.6 祝賀信(A Letter of Congratulations) 1.7 邀請信(A Letter of Invitation) 1.8 通知(Notice) 1.9 電子郵件(E-mail) 1.10 投訴信(A Letter of Complaints) 1.11 推薦信(A Letter of Recommendation) 1.12 慰問信(A Letter of Sympathy) 1.13 建議信(A Letter of Suggestions) Chapter Two 常用商務(wù)信函 2.1 商業(yè)廣告(Commercials) 2.2 建立業(yè)務(wù)關(guān)系信函(Establishing Business Relations) 2.3 詢價函與回復(fù)(Enquiries and Replies) 2.4 促銷函(Sales Letters) 2.5 報價函與回復(fù)(Offers and Replies) 2.6 還價與訂購(Counter—offers and Orders) 2.7 合同(Contracts) 2.8 索賠與理賠(Claim and Adjustment) 2.9 催款與還款(Collection and Payment) 2.10 報告(Reports) 2.11 會議紀要及日程安排(Meeting Minutes and Time Schedules) 2.12 招標與投標(Bidding and Tendering) 2.13 代理(Agency) CHapter Three 商旅信函 3.1 旅游廣告(Travel Advertisements) 3.2 旅行計劃(Trip Schedules) 3.3 商旅票據(jù)(Trip Bills) 3.4 旅客指南(A Guide to Travel) 附錄 實訓(xùn)參考答案