Unit One Principles and Layout of the Business Letter 商務(wù)信函的原則與格式 Ⅰ.Introduction Ⅱ.Principles Ⅲ.How to learn this course Ⅳ.Layout of the business letter Ⅵ.How to write envelopes Unit Two Establishing Business Relations 建立業(yè)務(wù)聯(lián)系 Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises Unit Three Status Enquiries 信譽(yù)咨詢 Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises Unit Four Enquiries and Replies 詢價(jià)及回復(fù) Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises Unit Five Offers and Counteroffers 發(fā)盤與還盤 Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises Unit Six Orders and Replies 訂貨與回復(fù) Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises Unit Seven Terms of Payment 支付條款 Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises Unit Eight Packing 包裝 Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises Unit Nine Shipment 運(yùn)輸 Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises Unit Ten Insurance 保險(xiǎn) Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises Unit Eleven Complaints and Replies to Complaints 投訴和對投訴 Ⅰ.Introduction Ⅱ.Specimen letters Ⅲ.Language summary Ⅳ.Exercises New Words and Expressions 單詞和短語 Translation and Key to Exercises 參考譯文和練習(xí)答案 Bibliography 參考文獻(xiàn)
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