Chapter 1 Business Letter Chapter 2 Establishment of Business Relations Chapter3 Inquiry and Reply Chapter 4 Offer and Counter-offer Chapter 5 Acceptance and Order Chapter 6 Contract Quiz Chapter 7 Terms of Payment Chapter 8 Letter of Credit Chapter 9 Packing Chapter 10 Shipment Chapter 11 Insurance Chapter 12 Complaints and Claims Chapter 13 E-commerce Chapter 14 Expos Chapter 15 Websites Final Test 附錄A 常用外貿(mào)術(shù)語大全 附錄B 跟單信用證統(tǒng)一慣例(UCP600) 附錄C 外貿(mào)函電常用詞匯 參考文獻(xiàn)