Part One Conversational English for Receiving Guests 第一部分 顧客接待英語會話 1.Accepting a Reservation for a Table 接受單桌訂座 2.Accepting a Reservation for a Banquet 接受宴會訂座 3.Confirming a Reservation from a Guest 確認(rèn)顧客訂座 4.Declining a Reservation from a Guest 謝絕顧客訂座 5.Greeting Guests at the Door 在門口迎客 6.Telling Locations 指引場所 7.Asking a Guest to Wait 請顧客等候 8.Showing a Guest to the Table 引領(lǐng)顧客入席 9.Explaining the Menu for a Guest 向顧客解釋菜單 10.Recommending Dishes to a Guest 向顧客推薦菜式 11.Taking a Telephone Message for a Guest 為顧客留話 12.Giving a Message to a Guest 為顧客傳話 13.Telling Service Time to a Guest 向顧客說明營業(yè)時間 14.Asking a Guest for Comments 向顧客征求意見 15.Saying Good-bye to a Guest 向顧客道別 16.Helping a Guest to Look for a Lost Article 幫顧客尋找失物 Part Two Conversational English for Dining Services 第二部分 餐飲服務(wù)英語會話 1.Taking an Order for Chinese Cuisine 接受中餐點菜 2.Taking an Order for Western Cuisine 接受西餐點菜 3.Taking an Order for Japanese Cuisine 接受日本料理點菜 4.Serving Dishes 上菜服務(wù) 5.Supplying Spices 提供香料 6.Making Apologies 表示道歉 7.Serving Guests at a Snack Bar 快餐服務(wù) 8.Serving Chinese-style Breakfast 中式早餐服務(wù) 9.Serving Western-style Breakfast 西式早餐服務(wù) 10.Serving Parties of Guests 團(tuán)體顧客服務(wù) 11.Serving Room Guests 客房送餐服務(wù) 12.Serving Bar Guests 酒吧顧客服務(wù) 13.Serving Guests at a Coffee Shop 咖啡廳顧客服務(wù) 14.Serving Guests in a Night Club 夜總會顧客服務(wù) 15.Settling the Bills 結(jié)賬服務(wù) 16.Commonly Used Expressions for Dining Services 餐飲服務(wù)常用語句 Part Three Conversational English for Special Services 第三部分 特殊服務(wù)英語會話 1.Pre-meal Service 餐前服務(wù) 2.Tea Service 飲茶服務(wù) 3.Wine and Liquor Service 酒水服務(wù) 4.Soft Drink Service 飲料服務(wù) 5.Special Cuisine Service 特殊烹飪服務(wù) 6.McDonald’s Service 麥當(dāng)勞服務(wù) 7.KFC Service 肯德基服務(wù) 8.Pizza Service 比薩服務(wù) 9.Sushi Service 壽司服務(wù) 10.Buffet Service 自助餐服務(wù) 11.Commonly Used Expressions for Special Services 特殊服務(wù)常用語句 Part Four The Menu 第四部分 菜譜 1.Appetizers 開胃小菜 2.Soups 湯類 3.Cold Dishes 冷盤類 4.Meat 肉類 5.Poultry 禽類 6.Fish & Seafood 海鮮類 7.Eggs 蛋類 8.Vegetarians 素菜類 9.Cereals 主食類 10.Wines and Liquors 酒水類 11.Beverages 飲料類 12.Desserts 甜點類 13.Fruit 水果類 14.Western Food 西餐菜名
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