Part One Conversational English for Common Use 第一部分 銀行職員常用英語(yǔ)會(huì)話 1. Greeting a Customer 向客戶(hù)打招呼 2. Making Inquiries of a Customer 向客戶(hù)詢(xún)問(wèn) 3. Giving Answers to a Customer 向客戶(hù)解答 4. Making Requests to a Customer 向客戶(hù)提請(qǐng)求 5. Making Suggestions to a Customer 向客戶(hù)提建議 6. Expressing Gratitude to a Customer 向客戶(hù)致謝 7. Offering Apologies to a Customer 向客戶(hù)道歉 8. Saying Goodbye to a Customer 向客戶(hù)道別 9. Commonly Used Expressions for Bank Clerks 銀行職員常用語(yǔ)句 10. Commonly Used Technical Terms for Bank Clerks 銀行職員常用專(zhuān)業(yè)術(shù)語(yǔ) Part Two Conversational English for Specific Business 第二部分 銀行職員專(zhuān)業(yè)英語(yǔ)會(huì)話 1. Opening a Savings Account 開(kāi)立儲(chǔ)蓄賬戶(hù) 2. Opening a Current Account 開(kāi)立活期賬戶(hù) 3. Opening a Personal Checking Account 開(kāi)立個(gè)人支票賬戶(hù) 4. Explaining Account Rules and Regulations 解釋賬戶(hù)規(guī)章制度 5. Handling Special Savings 辦理特種儲(chǔ)蓄 6. Handling Time Deposits 辦理定期存款 7. Handling Withdrawals 辦理取款 8. Handling a Report of a Lost Passbook 處理存折報(bào)失 9. Applying for a Safe Deposit Box 出租保管箱 10. Explaining Rates of Exchange 解釋匯率 11. Exchanging Foreign Currencies 兌換外幣 12. Making Foreign Currency Deposits 辦理外幣存款 13. Handling Foreign Remittances 辦理向國(guó)外匯款 14. Handling Remittances from Abroad 辦理來(lái)自國(guó)外的匯款 15. Handling Reconversion 辦理退匯 16. Cashing a Foreign Check 兌現(xiàn)外國(guó)支票 17. Cashing a Traveller’s Check 兌現(xiàn)旅行支票 18. Cashing a Foreign Credit Card 兌現(xiàn)外國(guó)信用卡 19. Discounting a Bill of Exchange 貼現(xiàn)票據(jù) 20. Opening a Letter of Credit 開(kāi)立信用證 21. Amending a Letter of Credit 修改信用證 22. Making a Collection of Demand Draft 辦理即期匯票托收 23. Offering a Renminbi Loan 提供人民幣貸款 24. Offering a Foreign Exchange Loan 提供外匯貸款 25. Offering a Housing Loan 提供房屋貸款 26. Offering a Loan for Working Capital 提供流動(dòng)資金貸款 27. Making a Credit Investigation 進(jìn)行資信調(diào)查 28. Handling Trust Business 辦理信托業(yè)務(wù) 29. Offering an International Leasing 提供國(guó)際租賃 Part Three Conversational English for Special BankingBusiness 第三部分 銀行特殊業(yè)務(wù)英語(yǔ)會(huì)話 1. Offering Credit Card Service 提供信用卡服務(wù) 2. Offering Personal Automobile Consumer Loan 提供個(gè)人購(gòu)車(chē)貸款 3. Offering an Introduction to Finacning Service 提供理財(cái)服務(wù)介紹 4. Offering Charges Agency Service 提供代收費(fèi)用業(yè)務(wù) 5. Offering Internet-banking Service 提供網(wǎng)上銀行服務(wù) 6. Offering Self-aided Bank Service 提供自助銀行服務(wù) 7. Offering Foreign Exchange Service 提供外匯服務(wù) 8. Offering Collection Service 提供托收服務(wù) 9. English for the Major Banks in China 中國(guó)主要銀行名稱(chēng)英譯 Part Four Conversational English for Insurance Business 第四部分保險(xiǎn)業(yè)務(wù)英語(yǔ)會(huì)話 1. Functions of Insurance 保險(xiǎn)的作用 2. Purposes for Buying Insurance 保險(xiǎn)的目的 3. Fundamental Knowledge About Insurance 保險(xiǎn)的基礎(chǔ)知識(shí) 4. Categories of Insurance 保險(xiǎn)的種類(lèi) 5. Offering Life Insurance 提供人壽保險(xiǎn) 6. Insuring the Household Contents 提供家庭財(cái)產(chǎn)保險(xiǎn) 7. Offering Accident Insurance 提供意外保險(xiǎn) 8. Offering Automobile Insurance 提供汽車(chē)保險(xiǎn) 9. Commission Insurance Business 銀行代理保險(xiǎn)業(yè)務(wù) 10. Insurance Financing Service 銀行保險(xiǎn)理財(cái) 11. Types of Cargo Transportation Insurance 貨運(yùn)保險(xiǎn)的種類(lèi) 12. An Insurance for Woods 木材貨運(yùn)保險(xiǎn) 13. Handling Cargo Insurance 辦理貨運(yùn)投保 14. Commonly Used Classified Vocabulary for InsuranceBusiness 常用保險(xiǎn)業(yè)務(wù)分類(lèi)詞匯 Part Five Conversational English for Securities Business 第五部分 證券業(yè)務(wù)英語(yǔ)會(huì)話 1. Stocks 股票 2. Funds 基金 3. Bonds 債券 4. Futures 期貨 5. Options 期權(quán) 6. Commonly Used Classified Vocabulary for SecuritiesBusiness 證券業(yè)務(wù)常用分類(lèi)詞匯
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