Contents Chapter One Basic Knowledge of Business Letter Writing 1 Section One Introduction of Business Letter Writing 1 Section Two Layout of a Business Letter 2 Section Three Structure of Business Letter 7 Section Four Addressing Envelopes 14 Section Five Good Writing Principles 16 Section Six Some Rules of Good Writing 18 Section Seven Notes 20 Section Eight Useful Sentences 21 Section Nine Exercises 23 Chapter Two Establishing Business Relations 27 Section One Introduction 27 Section Two Specimen Letters 28 Section Three Useful Words & Expressions 38 Section Four Useful Sentences 39 Section Five Exercises 43 Chapter Three Enquiries 45 Section One Introduction 45 Section Two Specimen Letters 46 Section Three Useful Words & Expressions 51 Section Four Useful Sentences 54 Section Five Exercises 57 Chapter Four Offers and Quotations 60 Section One Introduction 60 Section Two Specimen Letters 61 Section Three Useful Words & Expressions 67 Section Four Useful Sentences 68 Section Five Exercises 72 Chapter Five Counter-offers 74 Section One Introduction 74 Section Two Specimen Letters 74 Section Three Useful Words & Expressions 79 Section Four Useful Sentences 81 Section Five Exercises 84 Chapter Six Conclusion of Business 90 Section One Introduction 90 Section Two Specimen Letters 91 Section Three Useful Words & Expressions 96 Section Four Useful Sentences 98 Section Five Exercises 102 Chapter Seven Terms of Payment 105 Section One Introduction 105 Section Two Specimen Letters 105 Section Three Useful Words & Expressions 110 Section Four Useful Sentences 114 Section Five Exercises 118 Chapter Eight Establishment of L/C and Amendment 123 Section One Introduction 123 Section Two Specimen Letters 124 Section Three Useful Words & Expressions 129 Section Four Useful Sentences 144 Section Five Exercises 149 Chapter Nine Packing 159 Section One Introduction 159 Section Two Specimen Letters 160 Section Three Useful Words & Expressions 166 Section Four Useful Sentences 169 Section Five Exercises 173 Chapter Ten Shipping Marks and Shipment 177 Section One Introduction 177 Section Two Specimen Letters 178 Section Three Useful Words & Expressions 184 Section Four Useful Sentences 187 Section Five Exercises 190 Chapter Eleven Insurance 194 Section One Introduction 194 Section Two Specimen Letters 194 Section Three Useful Words & Expressions 199 Section Four Useful Sentences 201 Section Five Exercises 204 Chapter Twelve Complaints and Claims 209 Section One Introduction 209 Section Two Specimen Letters 210 Section Three Useful Words & Expressions 215 Section Four Useful Sentences 217 Section Five Exercises 220 Chapter Thirteen Agency 223 Section One Introduction 223 Section Two Specimen Letters 223 Section Three Useful Words & Expressions 229 Section Four Useful Sentences 231 Section Five Exercises 235 Chapter Fourteen Trade Forms 239 Section One Introduction 239 Section Two Specimen Letters 239 Section Three Useful Words & Expressions 247 Section Four Useful Sentences 250 Section Five Exercises 253 Chapter Fifteen Job-Application Writing in English 158 Section one Introduction 158 Section Two Cover Letter 265 Section Three Specimen Letters of Application Letter 267 Section Four Useful Words & Expressions 269 Section Five Useful Sentences 271 Section Six Exercise 275 Chapter Sixteen International Business Contracts 278 Section One Basic Concept of Contract 278 Section Two Main Features of International Business Contract 279 Section Three Categories of International Business Contract 280 Section Four Language Features in the Contracts 281 Section Five Sample Contracts 283 Section Six Useful Words & Expressions 285 Section Seven Useful Sentences 288 Section Eight Exercises 292 Chapter Seventeen Telex, Fax and E-mail 298 Section One Telex 298 Section Two Business Fax 300 Section Three E-mail 303 Section four Useful Words & Expressions 304 Section Five Useful Sentences 306 Section Six Exercise 309 Chapter Eighteen Other Letter Writing 312 Section One Invitation 312 Section Two Introduction 315 Section Three Letters of Appointment 317 Section Four Letters of Thanks 317 Section Five Letters of Congratulations 318 Section Six Letters of Reservation 319 Section Seven Notice and Announcement 320 Section Eight Ineroffice Menos 320 Section Nine Business Reports 321 Section Ten Agenda and Resolutions 323 Seciton Eleven Letter of Notes 324 Seciton twelve Exercises 324 Appendix 1 國(guó)家和地區(qū)分類術(shù)語 326 Appendix 2 重要傳統(tǒng)節(jié)慶 329 參考文獻(xiàn) 331
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