Part 1人力資源管理 Human Resources Management Unit 1 求職信息 Job-hunting Information Unit 2 面試準備Preparing for an Interview Unit 3 服裝儀容Grooming Unit 4 約定面試 Making an Appointment for Interview Unit 5 開場白 Opening Remarks Unit 6 自我介紹Self-introduction Unit 7 家庭情況Family Information Unit 8 教育背景Education Background Unit 9求職原因Reasons for Application Unit 10 工作經(jīng)驗Work Experience Unit 11 語言水平Language Proficiency Unit 12 其他技能Other Skills Unit 13 業(yè)余愛好Hobbies Unit 14 品質(zhì)、個性Personality and Character Unit 15 優(yōu)缺點Strengths and Weaknesses Unit 16 工作需求Working Requirement Unit 17 關(guān)于公司About the Company Unit 18 關(guān)于薪水About Salary Unit 19 長期目標Long-term Goals Unit 20 有何問題Any Questions Unit 21 結(jié)束面試Ending the Interview Unit 22 簽訂合同Signing a Contract Unit 23 工作培訓(xùn)Work Training Unit 24 日常辦公事務(wù)Daily Office Routine Unit 25 工作換班Work Shift Unit 26 加班加點Working Overtime Unit 27 申請休假Asking for Leave Unit 28 上班遲到Late for Work Unit 29 工作失誤Working Faults Unit 30 工作壓力Working Pressure Unit 31 調(diào)換部門Transferring Department Unit 32 年終考核Bonus and Performance Review Unit 33 獎勵員工Employee Rewards Unit 34 匯報工作Reporting Unit 35 提交辭呈Giving Notice of Resignation Unit 36 挽留員工Persuade the Employee Unit 37 解雇員工Firing an Employee Unit 38 失業(yè)危機Unemployment Crisis Unit 39 電話查詢Telephone Inquiry Part 2 商務(wù)交際Business Communications Unit 40 打錯電話Calling a Wrong Number Unit 41 電話轉(zhuǎn)接Calling a Switchboard Unit 42 留言事宜Leaving a Message Unit 43 電話故障Bad Connections Unit 44 國際長途International Call Unit 45 安排約會Arranging an Appointment Unit 46 推遲約會Putting off an Appointment Unit 47 取消約會Cancelling an Appointment Unit 48 拜訪客戶Visiting Clients Unit 49 商務(wù)接待Reception Unit 50 參觀工廠Visiting Factories Unit 51 公司介紹Introduction of the Company Unit 52 商務(wù)會餐Business Meals Unit 53 安排活動Arranging Activities Unit 54 禮尚往來Presenting Gifts Unit 55 送別客戶Seeing off Customers Part 3 商業(yè)實務(wù)Practical Operation Unit 56 建立貿(mào)易關(guān)系Establishing Trade Relations Unit 57 詢盤Inquiry Unit 58 報盤Offer Unit 59 還盤Counter-offer Unit 60 接受和成交Acceptance and Conclusion of Business Unit 61 訂貨Ordering Goods Unit 62 缺貨Lack of Goods Unit 63 訂貨數(shù)量Quantity of the Order Unit 64 貨物質(zhì)量Quality of Goods Unit 65 資信調(diào)查Credit Inquiry Unit 66 包裝方式Mode of Packing Unit 67 包裝說明Packing Instruction Unit 68 裝運方式Ways of Shipment Unit 69 裝運期限D(zhuǎn)ate of Shipment Unit 70 租船、訂艙Chartering a Vessel and Booking Shipping Space Unit 71 卸貨港Unloading Port Unit 72 匯付Remittance Unit 73 托收Collection Unit 74 信用證Letter of Credit Unit 75 分期付款I(lǐng)nstallment Unit 76 保險險別Insurance Coverage Unit 77 保險費率Insurance Rate Unit 78 簽訂合同Signing a Contract Unit 79 修改合同Revision of a Contract Unit 80 違約Breach of a Contract Unit 81 商品檢驗Commodity Inspection Unit 82 海關(guān)檢驗Customs Examination Unit 83 關(guān)稅Customs Duty Unit 84 質(zhì)量投訴Complaints about Quality Unit 85 短重投訴Camplaints about Short Quantity Unit 86 錯發(fā)貨物Wrong Shipment Unit 87 索賠Claims Unit 88 訴諸仲裁Arbitration Part 4 商業(yè)衍生環(huán)節(jié)Deriving Sectors of Business Unit 89 傭金Commission Unit 90 商標Trademark Unit 91 招標Bidding Unit 92 投標Tender Unit 93 專利Patent Unit 94 合資企業(yè)Joint Venture Unit 95 補償貿(mào)易Compensation Trade Unit 96 技術(shù)轉(zhuǎn)讓Technology Transfer Unit 97 加工業(yè)務(wù)Processing Business Unit 98 裝配業(yè)務(wù)Assembling Business Unit 99 融資Financing Part 5 商務(wù)會議Business Conferences Unit 100 會議籌備Preparing for a Meeting Unit 101 會議開始Beginning the Meeting Unit 102 會議議程Agenda Unit 103 發(fā)表意見Opinions Unit 104 總結(jié)閉會Summarization and Adjournment Part 6公司運作 Company Operation Unit 105 競爭Competition Unit 106 合作關(guān)系Partnership Unit 107 新產(chǎn)品發(fā)布會Product Launch Unit 108記者招待會Press Conference Unit 109 公司財務(wù)Financial Affairs Unit 110 公司網(wǎng)站Company Website Unit 111 福利Welfare Unit 112 外貿(mào)政策Foreign Trade Policy Part 7 市場營銷Marketing & Sales Unit 113 市場調(diào)研 Market Research Unit 114 目標消費者Target Audience Unit 115 登門推銷Promotion by Salesperson Unit 116 廣告運作Advertising Campaign Unit 117 選擇媒體Choosing Media Unit 118 廣告細節(jié)Details of an Advertisement Unit 119 促銷活動Promotional Events Unit 120 貿(mào)易展覽Trade Shows Unit 121 準備展會Preparing for a Trade Show Unit 122 產(chǎn)品演示Product Demonstrations Unit 123 售后服務(wù)After-sale Service Unit 124 銷售代理商Sales Agent Unit 125 申請代理Application of Being an Agent Unit 126 指定代理Appointing an Agent Part 8 電子商務(wù)E-commerce Unit 127 網(wǎng)上購物Shopping Online Unit 128 網(wǎng)上找客戶Looking for Customers Online Unit 129 網(wǎng)絡(luò)營銷E-marketing Unit 130 電子郵件E-mail Unit 131 網(wǎng)上銀行E-bank Unit 132 網(wǎng)上拍賣Online Auction Unit 133 網(wǎng)上炒股Online Stock Part 9 客戶關(guān)系管理Customer Relationship Management Unit 134 顧客投訴Customer Complaint Unit 135 向經(jīng)理投訴Complaining to the Manager Unit 136 處理投訴Dealing with Complaints Unit 137 公共關(guān)系Public Relations Unit 138 公司紀念品Company Gifts Unit 139 商業(yè)信函Business Letters Unit 140 信函附件Enclosure Part 10 商務(wù)旅行Business Trip Unit 141 關(guān)于護照About Passport Unit 142 申請簽證Applying for a Visa Unit 143 訂飛機票Booking a Plane Ticket Unit 144 安全檢查Security Check Unit 145 行李托運Checking Luggage Unit 146 登機Getting Aboard Unit 147 在飛機上On the Plane Unit 148 轉(zhuǎn)機Transit Unit 149 過海關(guān)Passing the Customs Unit 150 買火車票Buying a Train Ticket Unit 151 問路Asking the Way Unit 152 乘公交車By Bus Unit 153 乘船By Ship Unit 154 乘地鐵By Subway Unit 155 乘出租車Taking a Taxi Unit 156 訂房間Reserving a Room Unit 157 入住登記Checking in Unit 158 電話叫醒Wake-up Call Unit 159 送洗衣物L(fēng)aundry Unit 160 維修服務(wù)Maintenance Unit 161 賬單錯誤Bill Mistake Unit 162 結(jié)賬退房Checking out Unit 163 餐廳訂位Booking a Table Unit 164 在餐館At the Restaurant Unit 165 買紀念品Buying Souvenirs Unit 166 參觀游覽Sightseeing Part 11 銀行業(yè)務(wù)Bank Business Unit 167 開立賬戶Opening an Account Unit 168 詢問利率Inquiring about Interest Rates Unit 169 存款Depositing Unit 170 取錢Withdrawing Unit 171 詢問余額Asking the Balance Unit 172 注銷賬戶Closing an Account Unit 173 支票兌現(xiàn)Cashing a Check Unit 174 外匯匯率The Rate of Exchange Unit 175 貨幣兌換Exchanging Money Unit 176 信用卡Credit Card Unit 177 租保管箱Renting a Safety Deposit Box Unit 178 存折掛失Reporting a Lost Passbook Unit 179 投資股市Investing in Stock Market Unit 180 流動資金貨款Flexible Cash Loan
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