Chapter One The Overview of Business Negotiation商務(wù)英語(yǔ)談判概述 Chapter Two The General Procedures of Business Negotiation商務(wù)英語(yǔ)談判步驟 Chapter Three The Main Contents of Business Negotiation商務(wù)英語(yǔ)談判主要內(nèi)容 Chapter Four The Basic Qualities of Business Negotiators商務(wù)英語(yǔ)談判人員的基本素質(zhì) Chapter Five The Etiquette and Taboo of Business Negotiation商務(wù)英語(yǔ)談判的禮儀和禁忌 Chapter Six The Strategies of Business Negotiation商務(wù)英語(yǔ)談判策略 Chapter Seven The Skills of Business Negotiation商務(wù)英語(yǔ)談判技巧 Chapter Eight The Claims,Conciliation and Arbitration of Business Negotiation商務(wù)英語(yǔ)談判索賠、調(diào)解和仲裁 Chapter Nine The Styles of Business Negotiation商務(wù)英語(yǔ)談判的風(fēng)格 Chapter Ten The Intercultural Problems of Business Negotiation商務(wù)英語(yǔ)談判的跨文化問(wèn)題 參考答案