Unit 1Room Reservations Unit 2Checking In Unit 3Bell Service(1) Unit 4Bell Service(2) Unit 5Concierge Service Unit 6Check Out Unit 7The Business Center Unit 8Restaurant Reservations Unit 9Receiving the Guest Unit 10Table Service Unit 11Chinese Food Unit 12Breakfast Unit 13Banquet and Buffet Service Unit 14Bar Service Unit 15Handling Complaints Unit 16Room Service Unit 17Receiving Guest Unit 18Room Cleaning Unit 19Laundry Service Unit 20Maintenance Unit 21Other Housekeeping Services Unit 22Lost and Found Unit 23Dealing with Complaints Unit 24Telephone Services Unit 25At the Recreation Center Unit 26At the Shopping Arcade