Part 1 貿(mào)易往來(lái) Unit 1 建立業(yè)務(wù)關(guān)系Building up Business Relations Unit 2 商務(wù)接待Receiving Guests Unit 3 索取樣品Asking for Samples Unit 4 參觀工廠Ⅰ Visiting a Factory Ⅰ Unit 5 參觀工廠ⅡVisiting a Factory Ⅱ Unit 6 商品交易會(huì)At the Trade Fair Unit 7 公司責(zé)任Corporate Responsibility Unit 8 繼續(xù)合作Continue to Cooperate With Each Other Unit 9 國(guó)際支付International Payment Unit 10 銀行業(yè)務(wù)Ⅰ Banking Facilities Ⅰ Unit 11 銀行業(yè)務(wù)ⅡBanking Facilities Ⅱ Unit 12 技術(shù)交流Technical Communications Unit 13 企業(yè)形象Business Image Unit 14 售后服務(wù)After-sale Service Unit 15 顧客反饋Feedback from Clients Part 2 貿(mào)易實(shí)務(wù) Unit 16 報(bào)價(jià)Quotation Unit 17 抱怨價(jià)格過(guò)高Complaining about High Price. Unit 18 要求降價(jià)Pnce Reduction Unit 19 討價(jià)還價(jià)Bargaining Unit 20 最低價(jià)格Rock—bottom Pnce Unit 21 貨物質(zhì)量Quality of Goods Unit 22 貨物數(shù)量Quantity of Goods Unit 23 收取傭金Getting a Commission Unit 24 增加傭金Giving More Commission Unit 25 折扣Discount Unit 26 訂貨Placing an Order Unit 27 提貨Picking Up Unit 28 包裝材料Packing Material Unit 29 檢驗(yàn)包裝Checking the Packaging Unit 30 商品檢驗(yàn)Commodity Inspection Unit 31 裝運(yùn)時(shí)間Time of Shipment Unit 32 運(yùn)輸方式Mode of Transport Unit 33 保險(xiǎn)費(fèi)率Premium Rate Unit 34 保險(xiǎn)種類Insurance Types Unit 35 信用證付款Payment by L/C Unit 36 托收付款Collection …… Part 3 貿(mào)易策略 Part 4 貿(mào)易爭(zhēng)議 Part 5 日常接待 Part 6 現(xiàn)金業(yè)務(wù) Part 7 外匯業(yè)務(wù) Part 8 國(guó)際結(jié)算業(yè)務(wù) Part 9 銀行卡業(yè)務(wù) Part 10 電子銀行業(yè)務(wù) Part 11 信貸與理財(cái)業(yè)務(wù) Part 12 代理業(yè)務(wù) Part 13 保險(xiǎn)業(yè)務(wù)