Chapter One Business Letters(商務(wù)信函) 1 1.1 Introduction 1 1.2 Writing Guide 2 1.2.1 The Essentials of Business Letter Writing 2 1.2.2 The Structure of Business Letters 3 1.2.3 The Formats of a Business Letter 11 1.2.4 The Format of Envelopes 15 1.3 Letters for Example 17 1.3.1 Letter One 17 1.3.2 Letter Two 18 1.3.3 Letter Three 19 1.3.4 Letter Four 20 1.4 Words and Phrases 22 1.5 Notes 23 1.6 Useful Expressions 27 1.7 Exercises 28 Chapter Two Establishing Business Relations(建立業(yè)務(wù)關(guān)系) 30 2.1 Introduction 30 2.2 Writing Guide 31 2.3 Letters for Example 32 2.3.1 An Introduction of an Exporter 32 2.3.2 A Positive Reply from an Importer 34 2.3.3 A Negative Reply from an Importer 35 2.3.4 An Introduction of an Importer 36 2.3.5 A Reply from an Exporter on Transferring Business Relations 37 2.4 Words and Phrases 38 2.5 Notes 39 2.6 Useful Expressions 43 2.7 Exercises 46 Chapter Three Enquires(詢盤) 49 3.1 Introduction 49 3.2 Writing Guide 50 3.3 Letters for Example 50 3.3.1 A First Enquiry and Reply 50 3.3.2 General Enquiry and Reply 53 3.3.3 Specific Enquiry and Reply 55 3.4 Words and Phrases 57 3.5 Notes 58 3.6 Useful Expressions 62 3.7 Exercises 64 Chapter Four Offers(發(fā)盤) 68 4.1 Introduction 68 4.2 Writing Guide 68 4.3 Letters for Example 69 4.3.1 Letter One 69 4.3.2 Letter Two 70 4.3.3 Letter Three 71 4.3.4 Letter Four 72 4.3.5 Letter Five 73 4.4 Words and Phrases 74 4.5 Notes 74 4.6 Useful Expressions 75 4.7 Exercises 77 Chapter Five Counter-offers(還盤) 79 5.1 Introduction 79 5.2 Writing Guide 79 5.3 Letters for Example 80 5.3.1 Letter One 80 5.3.2 Letter Two 81 5.3.3 Letter Three 82 5.3.4 Letter Four 82 5.4 Words and Phrases 83 5.5 Notes 84 5.6 Useful Expressions 85 5.7 Exercises 86 Chapter Six Conclusion of Business(達(dá)成業(yè)務(wù)關(guān)系) 88 6.1 Introduction 88 6.2 Writing Guide 88 6.3 Letters for Example 89 6.3.1 Letter One 89 6.3.2 Letter Two 91 6.3.3 Letter Three 91 6.3.4 Letter Four 92 6.4 Words and Phrases 93 6.5 Notes 93 6.6 Useful Expressions 94 6.7 Exercises 96 Chapter Seven Terms of Payment(支付條款) 98 7.1 Introduction 98 7.1.1 Remittance 98 7.1.2 Collection 99 7.1.3 Letter of Credit 100 7.2 Writing Guide 100 7.3 Letters for Example 101 7.3.1 Letter One 101 7.3.2 Letter Two 102 7.3.3 Letter Three 103 7.3.4 Letter Four 104 7.4 Words and Phrases 104 7.5 Notes 106 7.6 Useful Expressions 108 7.7 Exercises 109 Chapter Eight Establishment of L/C and Amendment(信用證的開立與修改) 111 8.1 Introduction 111 8.2 Writing Guide 112 8.3 Letters for Example 113 8.3.1 Letter One 113 8.3.2 Letter Two 113 8.3.3 Letter Three 115 8.3.4 Letter Four 116 8.3.5 Letter Five 117 8.4 Words and Phrases 118 8.5 Notes 120 8.6 Useful Expressions 121 8.7 Exercises 123 Chapter Nine Packing and Shipping Mark(包裝與嘜頭) 128 9.1 Introduction 128 9.1.1 Packing 128 9.1.2 Shipping Mark 128 9.2 Writing Guide 129 9.3 Letters for Example 129 9.3.1 Letter One 129 9.3.2 Letter Two 130 9.3.3 Letter Three 131 9.3.4 Letter Four 132 9.4 Words and Phrases 132 9.5 Notes 133 9.6 Useful Expressions 134 9.7 Exercises 135 Chapter Ten Shipment(裝運(yùn)) 137 10.1 Introduction 137 10.2 Writing Guides 138 10.3 Letters for Example 138 10.3.1 Letter One 138 10.3.2 Letter Two 139 10.3.3 Letter Three 140 10.3.4 Letter Four 141 10.4 Words and Phrases 142 10.5 Notes 142 10.6 Useful Expressions 143 10.7 Exercises 144 Chapter Eleven Insurance(保險(xiǎn)) 146 11.1 Introduction 146 11.2 Writing Guide 147 11.3 Letters for Example 148 11.3.1 Letter One 148 11.3.2 Letter Two 148 11.3.3 Letter Three 149 11.3.4 Letter Four 150 11.3.5 Letter Five 151 11.4 Words and Phrases 152 11.5 Notes 152 11.6 Useful Expressions 153 11.7 Exercises 154 Chapter Twelve Agency(代理) 156 12.1 Introduction 156 12.2 Writing Guide 156 12.3 Letters for Example 157 12.3.1 Asking for Sole Agency 157 12.3.2 Appointing Agency 157 12.3.3 Seeking for Agency 158 12.3.4 Confirmation of Agency Terms 158 12.4 Words and Phrases 159 12.5 Notes 159 12.6 Useful Expressions 160 12.7 Exercises 161 Chapter Thirteen Complaints and Claims(抗議與索賠) 163 13.1 Introduction 163 13.2 Writing Guide 163 13.3 Letters for Example 164 13.3.1 Letter One 164 13.3.2 Letter Two 165 13.3.3 Letter Three 165 13.3.4 Letter Four 166 13.3.5 Letter Five 166 13.4 Words and Phrases 167 13.5 Notes 168 13.6 Useful Expressions 169 13.7 Exercises 170 Chapter Fourteen Sales Promotion(促銷) 173 14.1 Introduction 173 14.2 Writing Guide 173 14.2.1 Writing Sales Letters 173 14.2.2 Writing a Reviver 174 14.2.3 A Follow-up Letter 174 14.3 Letters for Example 175 14.3.1 Letter One 175 14.3.2 Letter Two 175 14.3.3 Letter Three 176 14.3.4 Letter Four 176 14.4 Words and Phrases 177 14.5 Notes 177 14.6 Useful Expressions 179 14.7 Exercises 180 Chapter Fifteen International Trade Contract Writing(國際貿(mào)易合同的寫作) 182 15.1 Introduction 182 15.2 Writing Guide 183 15.3 Letters for Example 184 15.3.1 Letter One 184 15.3.2 Letter Two 185 15.3.3 Letter Three 187 15.4 Word and Phrases 189 15.5 Notes 189 15.6 Useful Expressions 189 15.7 Exercises 190 Chapter Sixteen Contracts and Agreements(合同與協(xié)議) 192 16.1 Introduction 192 16.2 Writing Guide 192 16.3 Letters for Example 193 16.3.1 Letter One 193 16.3.2 Letter Two 195 16.3.3 Letter Three 198 16.4 Words and Phases 199 16.5 Notes 199 16.6 Useful Expressions 200 16.7 Exercises 201 Chapter Seventeen Other Letters Writing(其他書信寫作) 203 17.1 Introduction 203 17.2 Writing Guide 204 17.3 Letters for Example 205 17.3.1 Letter One 205 17.3.2 Letter Two 206 17.3.3 Letter Three 206 17.3.4 Letter Four 207 17.4 Words and Phases 208 17.5 Notes 208 17.6 Useful Expressions 209 17.7 Exercises 209 Bibliography(參考文獻(xiàn)) 211 Appendix(附錄) 212 Key to Exercises(習(xí)題答案) 212