Unit 1 Making Contact by Telephone電話聯(lián)絡(luò) Unit 2 Business Travel 商務(wù)旅行 Unit 3 Entertaining Clients 款待客戶 Unit 4 Factory Tour參觀工廠 Unit 5 Business Negotiations 業(yè)務(wù)洽談 Unit 6 Terms of Payment 支付條件 Unit 7 Placing an Order 訂購貨物 Unit 8 Complaints and Apologies 投訴道歉 Unit 9 Management Meetings 經(jīng)理會(huì)議 Unit 10 0rganizational Structure 組織結(jié)構(gòu) Unit 11 Marketing a New Product 推銷新品 Unit 12 Teamwork 團(tuán)隊(duì)合作 Unit 13 Finance Management 財(cái)務(wù)管理 Unit 14 Personnel Management 人事管理 Unit 15 Enterprise Responsibility 企業(yè)責(zé)任 Unit 16 Company Growth 公司成長 Tapescript&Key