Unit One Basic Knowledge of Business Letter Writing(商務(wù)函電寫作基礎(chǔ)知識) General View Specimen letters Guidelines for Writing Vocabulary Useful Expressions Exercises Unit Two Establishing Business Relations(建立貿(mào)易關(guān)系) General View Guidelines for Writing Specimen Letterst Useful Expressions Exercises Unit Three Enquiries and Replies(詢價及回復(fù)) General View Guidelines for Writing Specimen Letters Useful Expressions Exercises Unit Four Offers and Counteroffers(報盤與還盤) General View Guidelines for Writing Specimen Letters Useful Expressions Exercisest Unit Five Sales Promotion(促銷) General View Guidelines for Writing Specimen Letterst Useful Expressions Exercises Unit Six Orders and Acknowledgements(訂單與接受) General View Guidelines for Writing Specimen Letters Useful Expressions Exereises Unit Seven Sales Confirmations(銷售確認書) General View Guidelines for Writing Specimens Useful Expressions Exercises Unit Eight Terms of Payment(支付) General View Specimens Guidelines for Writing Useful Expressionst Exercises Unit Nine Packing(包裝) General View Guidelines for Writing Specimen Letters Useful Expressions Exercises Unit Ten Transportation(運輸) General View Guidelines for Writing Specimen Letters Useful Expressions Exereises Unit Eleven Insurance(保險) General View Guidelines for Writingt Specimen Letters Useful Expressions Exercises Unit Twelve Complaints,Claims and Adjustments(申訴、索賠、理賠) General View Guidelines for Writing Specimen Letterst Useful Expressions Exercises Unit Thirteen Agency(代理) General View Guidelines for Writing Specimens Useful Expressions Exercises Unit Fourteen Bidding(投標) General View Guidelines for Writing Specimens Useful Expressions Exercises Selective Reading Unit Fifteen Electronic Correspondence(電子函電郵件) General View Guidelines for Writing Specimens Useful Expressions Exercises Key to the Exercises(單元練習(xí)答案) Reference Books(參考文獻)