Part One Preparation Before Business Unit One Preparation of Price List Unit Two Sales Promotion Part Two Business Negotiation Unit Three Inquiry and Offer Unit Four Bargaining Unit Five Acceptance and Signing a Contract Part Three Executing the Contract Unit Six Urging L/C Establishment and Payment Settlement Unit Seven Establishing L/C Unit Eight L/C Amendment Unit Nine Packing Unit Ten Booking Shipping Space Unit Eleven Commodity Inspection Unit Twelve Customs Declaration Unit Thirteen Insurance Unit Fourteen Shipment .and Shipping Advice Part Four Documents and Settlement Unit Fifteen Preparing and Examining Documents Unit Sixteen Documents Required by L/C Part Five Claim and Settlement Unit Seventeen Claim Unit Eighteen Settlement Appendices