Chapter 1 Business Reception 商務(wù)接待 Unit 1 Picking Up the Client at the Airport機(jī)場(chǎng)接人 Unit 2 Accommodating the Client安排住所 Unit 3 Factory Tours參觀工廠 Unit 4 Entertaining the Client款待客戶 Unit 5 Presenting Gift禮尚往來(lái) Unit 6 Seeing Off the Client送別客戶 Chapter 2 Business Marketing 市場(chǎng)營(yíng)銷 Unit 1 Market Research市場(chǎng)調(diào)研 Unit 2 Advertising and Promotion廣告宣傳 Unit 3 Product Launch產(chǎn)品發(fā)布 Unit 4 Promoting Sales產(chǎn)品促銷 Unit 5 After-Sale Service售后服務(wù) Unit 6 Sale and Distribution銷售情況 Chapter 3 About Exhibition 有關(guān)展會(huì) Unit 1 Planning an Exhibition會(huì)展籌劃 Unit 2 Preparation for Exhibition展前準(zhǔn)備 Unit 3 Reception at the Hall展臺(tái)接待 Unit 4 After the Show展后事宜 Unit 5 Attending the Trade Show參加外展 Chapter 4 Foreign Trade 對(duì)外貿(mào)易 Unit 1 Establishing Business Relations建立商貿(mào)關(guān)系 Unit 2 Calling for Bids and Tenders招標(biāo)與投標(biāo) Unit 3 Inquiry,Quotation and Counter-Offer詢盤、報(bào)盤和還盤 Unit 4 Order and Delivery訂購(gòu)與交貨 Unit 5 Logistics and Transportation物流運(yùn)輸 Unit 6 Barter Trades易貨貿(mào)易 Unit 7 Compensation Trade補(bǔ)償貿(mào)易 Unit 8 Processing Trade加工貿(mào)易 Unit 9 Trade Mark,Copyright and Patent商標(biāo)、版權(quán)和專利 Unit 10 Letter of Credit信用證 Unit 11 Credit and Financing信貸與融資 Unit 12 Customs Entries and Duties海關(guān)申報(bào)及關(guān)稅 Unit 13 Import and Export進(jìn)口與出口 Chapter 5 Business Negotiation 商務(wù)談判 Unit 1 Price價(jià)格 Unit 2 Quality and Quantity質(zhì)量和數(shù)量 Unit 3 Commission傭金 Unit 4 Packing包裝 Unit 5 Agency代理 Unit 6 Insurance保險(xiǎn) Unit 7 Shipment裝運(yùn) Unit 8 Payment支付 Unit 9 Technology Transfer技術(shù)轉(zhuǎn)讓 Unit 10 Contract Terms合同條款 Unit 11 Establishing Joint Venture合資企業(yè) Unit 12 Claims索賠 Unit 13 Arbitration仲裁 Unit 14 Inspection商品檢驗(yàn) Chapter 6 Conference and Meeting 商務(wù)會(huì)議 Unit 1 Arranging for the Meeting安排會(huì)議 Unit 2 Setting Agenda設(shè)定議程 Unit 3 Beginning the Meeting會(huì)議開(kāi)始 Unit 4 Free Discussion會(huì)議討論 Unit 5 Presentation演講 Unit 6 Closing the Meeting結(jié)束會(huì)議 Unit 7 After the Conference會(huì)后事務(wù) Unit 8 Making Appointment訂約會(huì) Chapter 7 Human Resources 人力資源 Unit 1 Employment and Interviewing求職面試 Unit 2 Signing an Employee Contract簽訂勞動(dòng)合同 Unit 3 Staff Training員工培訓(xùn) Unit 4 Promotion and Demotion升職與降職 Unit 5 Personnel Transfer人事調(diào)動(dòng) Unit 6 Fire,Quit and Retirement解雇、辭職與退休 Unit 7 Salary and Bonus 工資與獎(jiǎng)金