前言 Module One Basic Knowledge of Business Letter Writing Section 1 Basic Requirements of Business Letter Writing Section 2 Basic Parts / Contents and Ways of Writing Section 3 Layout and Style of Business Letters Section 4 Envelope Addressing Section 5 Training and Practice Module Two Preparations for Negotiation Section 1 Request for Establishment of Business Relations 1.1 Writing Skills 1.2 Useful Phrases and Expressions 1.3 Typical Sentences 1.4 Training and Practice Section 2 Credit Inquiry and Marketing Research 2.1 Writing Skills 2.2 Useful Phrases and Expressions 2.3 Typical Sentences 2.4 Training and Practice Module Three Procedures of Business Negotiation Section 1 Inquiry 1.1 Writing Skills 1.2 Useful Phrases and Expressions 1.3 Typical Sentences 1.4 Training and Practice Section 2 Offer 2.1 Writing Skills 2.2 Useful Phrases and Expressions 2.3 Typicai Sentences 2.4 Training and Practice Section 3 Counter-offer 3.1 Writing Skills 3.2 Useful Phrases and Expressions 3.3 Typical Sentences 3.4 Training and Practice Section 4 Acceptance and Confirmation 4.1 Writing Skills 4.2 Useful Phrases and Expressions 4.3 Typical Sentences 4.4 Training and Practice Module Four Conclusion of Business Section 1 Order 1.1 Writing Skills 1.2 Useful Phrases and Expressions 1.3 Typical Sentences 1.4 Training and Practice Section 2 Contract Sending 2.I Writing Skills 2.2 Useful Phrases and Expressions 2.3 Typical Sentences 2.4 Training and Practice Module Five Negotiation of Trade Terms Section 1 Payment 1.1 Writing Skills 1.2 Useful Phrases and Expressions 1.3 Typical Sentences 1.4 Training and Practice Section 2 Letter of Credit 2.1 Writing Skills 2.2 Useful Phrases and Expressions 2.3 Typical Sentences 2.4 Training and Practice Section 3 Packing 3.1 Writing Skills 3.2 Useful Phrases and Expressions 3.3 Typical Sentences 3.4 Training and Practice Section 4 Shipment 4.1 Writing Skills 4.2 Useful Phrases and Expressions 4.3 Typical Sentences 4.4 Training and Practice Section 5 Insurance 5.1 Writing Skills 5.2 Useful Phrases and Expressions 5.3 Typical Sentences 5.4 Training and Practice Module Six Disputes and Settlement During the Execution of Contracts Section 1 Complaints 1.1 Writing Skills 1.2 Useful Phrases and Expressions 1.3 Typical Sentences 1.4 Trainin，， and Practice Section 2 Claims and Settlement 2.1 Writing Skills 2.2 Useful Phrases and Expressions 2.3 Typical Sentences 2.4 Training and Practice 參考文獻(xiàn)
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