Unit 1 Job Interviews Unit 2 Jobs and Responsibilities Unit 3 On the Phone Unit 4 At a Meeting Unit 5 Travel and Visits Unit 6 Company Presentations Unit 7 Product Presentations Unit 8 Company Performance Unit 9 Trade Fairs Unit 10 Making Inquiries Unit 11 Placing an Order Unit 12 Terms of Payment Unit 13 Delivery Unit 14 Claims and Settlements Unit 15 Marketing Unit 16 Advertising