0 An Introduction to Tourism PART 1 TOURISM DEMAND 1 Managing Tourism Demand 2 Tourism Consumer Behaviour 3 Measuring Demand for Tourism 4 Tourism Demand Determinants and Forecasting PART 2 THE TOURISM DESTINATION 5 The Economic Impact of Tourism 6 The Environmental Impact of Tourism 7 The Socio-cultural Impact of Tourism 8 Sustainable Tourism 9 Tourism and Development Planning 10 Tourism under Crises PART 3 THE TOURISM SECTOR 11 Attractions 12 Accommodation 13 Intermediaries 14 Transportation 15 Public Sector and Policy 16 Destinations PART 4 MARKETING FOR TOURISM 17 Managing Marketing for Tourism 18 Marketing Planning 19 Marketing Mix Applications 20 Information Technology in Tourism PART 5 TOURISM FUTURES 21 The Future of Tourism Glossary