Part 1 Induction in Foreign Companies外企就職
Unit 1 Job-hunting and Interviews求職面試
Unit 2 Going to Work報到上班
Unit 3 Learning about Work了解工作
Unit 4 Emolument薪酬
Unit 5 Welfare福利待遇
Unit 6 Pressure andAdjustment壓力與調節(jié)
Unit 7 Being Late遲到
Unit 8 Taking a Leave請假
Unit 9 Resignation辭職
Part 2 RoutineOfficeWork日常辦公
Unit 1 Making Calls接打電話
Unit 2 Visitors Reception接待來訪
Unit 3 Letter and Document Processing信函、文件處理
Unit 4 Receiving and Sending a Fax收發(fā)傳真
Unit 5 Computer Application電腦應用
Unit 6 Financial Jobs財務工作
Unit 7 Conferences會議工作
Unit 8 CollectingandPurchasing領取與采購
Unit 9 Interviews and Training招聘培訓
Part 3 Foreign Trade對外貿易
Unit 1 Orders訂單
Unit 2 Inquiry詢價
Unit 3 Offers發(fā)盤
Unit 4 Bargaining議價
Unit 5 Commission and Discount傭金和折扣
Unit 6 Terms of Payment付款條件
Unit 7 Transport Packing包裝運輸
Unit 8 Insurance保險
Unit 9 Claims索賠
Part 4 Client Reception客戶接待
Unit 1 Visitors for Appointment預約客戶
Unit 2 Introductions引見介紹
Unit 3 Meeting at the Airport機場接人
Unit 4 Accommodation Arrangements安排住宿
Unit 5 Treating Clients宴請客戶
Unit 6 Introducing Companies and Business介紹公司和業(yè)務
Unit 7 Showing Someone Around帶領參觀
Unit 8 Giving Presents贈送禮物
Unit 9 Sending Someone Off送別客戶
Part5 StaffRelations人事相處
Unit 1 Making Suggestions表達建議
Unit 2 Enquiring and Seeking Help詢問求助
Unit 3 Acknowledgement致謝
Unit 4 Apologizing道歉
Unit 5 Comfort and Encouragement安慰與鼓勵
Unit 6 Argument and Blame爭議與責備
Unit 7 Complaints抱怨
Unit 8 Praising Colleagues夸獎同事
Unit 9 Warning and Reminding警告與提醒
Part 6 Engagement and Etiquette應酬與禮儀
Unit 1 Giving a Dinner設宴招待
Unit 2 Dining Etiquette就餐禮儀
Unit 3 Dances and Parties舞會派對
Unit 4 Attending Weddings參加婚禮
Unit 5 Festival Etiquette節(jié)日禮儀
Unit 6 Etiquette for Visiting Patients探病禮儀
Unit 7 Congratulation Etiquette祝賀禮儀
Unit 8 Dressing Etiquette著裝禮儀
Unit 9 Outings野外放松
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