Part Ⅰ Service Procedure Unit 1 Meeting the Guests Unit 2 On the Way to the Hotel Unit 3 Hotel Accommodations Unit 4 Talking about the Itinerary Unit 5 Sightseeing Unit 6 Dining in China Unit 7 Shopping Unit 8 Entertainment Unit 9 Handling Complaints Unit 10 Farewell Part Ⅱ Chinese Culture Unit 1 History of China Unit 2 Religions in China Unit 3 Traditional Chinese Festivals Unit 4 Ancient Chinese Architecture Unit 5 Chinese Silk, Tea and Porcelain Unit 6 Traditional Chinese Medicine Unit 7 Chinese Calligraphy and Painting Unit 8 Chinese Opera and Acrobatics Part Ⅲ Tourist Attractions Unit 1 China's Mountains Unit 2 China's Lakes and Rivers Unit 3 China's Imperial Mausoleum Unit 4 Chinese Gardens Unit 5 China's Grottoes Resources Unit 6 City Attractions Unit 7 Chinese Minorities' Folk Customs Unit 8 World Heritages in China