Part 1 Reception 前臺(tái)接待 Unit 1 Tour Services 旅游服務(wù) Unit 2 Mail Services 信件接收 Unit 3 Airline Ticket Agent 機(jī)票代理 Unit 4 Room Reservations 客房預(yù)訂 Unit 5 Welcoming Guests 接待顧客 Unit 6 Depositing Luggage 存放行李 Unit 7 Hotel Check-in 入住賓館 Unit 8 Currency Exchange 兌換貨幣 Unit 9 Customer Complaints 顧客投訴 Unit 10 Hotel Checkout 結(jié)賬離開 Part 2 Room Services 客房話題 Unit 1 Entering the Gusesroom 進(jìn)入客房 Unit 2 Laundry Services 洗衣服務(wù) Unit 3 Room Services 客房送餐 Unit 4 Wake-up Call Services 喚醒服務(wù) Unit 5 Telephone Services 接打電話 Unit 6 Housekeeping 房間清理 Unit 7 Medical Services 醫(yī)療服務(wù) Unit 8 Repair Services 客戶維修 Unit 9 Newpaper Subscription 訂閱報(bào)紙 Unit 10 Other Services 其他服務(wù) Part 3 Dining Etiquette 用餐禮節(jié) Unit 1 Booking a Table 餐廳預(yù)訂 Unit 2 Seating Guests 安排就座 Unit 3 Banquet and Confernce Services 宴會(huì)和會(huì)議服務(wù) Unit 4 Dish Recommendation 菜肴推薦 Unit 5 Having Chinese Food 吃中餐 Unit 6 Having Western Food 吃西餐 Unit 7 Dessert 飯后甜點(diǎn) Unit 8 At the Bar 酒吧服務(wù) Unit 9 Guests' Complanints 顧客投訴 Unit 10 Paying the Bill 付賬 Part 4 Entertainment 娛樂在線 Unit 1 Enjoying the Music 欣賞音樂 Unit 2 Salon Hairdressers 美發(fā)沙龍 Unit 3 In the Gym 在健身房 Unit 4 At the Dancing Hall 在舞廳 Unit 5 Watching the Match 看比賽 Unit 6 Watching TV 看電視 Unit 7 Playing Chess 下棋 Unit 8 At KTV 在KTV Unit 9 A Birthday Party 生日聚會(huì) Unit 10 Chatting 閑聊 Part 5 Shopping 酒店購物 Unit 1 Buying Jewelry 買珠寶 Unit 2 Buying Clothing 買服裝 Unit 3 Buying Shoes and Hats 買鞋帽 Unit 4 Buying Watches and Clocks 買鐘表 Unit 5 Buying Stationery 買文具用品 Unit 6 Buying Sporting Goods 買體育用品 Unit 7 Buying Home Appliances 買家電 Unit 8 Buying Drugs 買藥品 Unit 9 Buying Cosmetics 買化妝品 Unit 10 Buying Food 買食品
鄂公網(wǎng)安備 42010302001612號(hào) 