Unit 1 Introduction to Core Marketing Concepts Unit 2 Marketing Environment Unit 3 Customer Value and Satisfaction Unit 4 Types of Marketing Research Unit 5 Consumer Purchase Decision Process Unit 6 A Model of Business Buyer Behavior Unit 7 Market Segmentation, Targeting, and Positioning Unit 8 Product Classification and Product Decisions Unit 9 Product Life Cycle and Its Marketing Implications Unit 10 How to Set a Price on a Product Unit 11 Retailer Marketing Decisions Unit 12 Integrated Logistics Management Unit 13 Sales Promotion Unit 14 Steps in Developing Effective Communication Unit 15 Functions of Advertising Unit 16 Characteristics of Services and Related Marketing Strategies Unit 17 The Competitive Industrial Environment Analysis Unit 18 International Marketplace Sample Test 1 Key to Sample Test 1 Sample Test 2 Key to Sample Test 2 Key to Exercises References