Part I Writing Basics Unit 1 Writing Effectively——An Introduction to Business Correspondence forInternational Trade Unit 2 Elements of a Letter Part Ⅱ Business Negotiation Unit 3 Starting Business Unit 4 Enqiuiries, Quotations and Offers Unit 5 Credit and Status Enquiries Unit 6 Sales Promotion Unit 7 Orders and Acknowledgements Part Ⅲ Execution Unit 8 Payment Unit 9 Urging the Establishment of and Amendment to L/C Unit 10 Packing and Marking Unit 11 Shipment Unit 12 Marine Insurance Unit 13 Agency Unit 14 Complaints, Disputes, Claims and Their Settlements Part IV Related Documents Unit 15 Some Usual Documents Used in the Import and Export Business Unit 16 Common Documents Used in the Business of Freight Forwarding Service APPENDIX Appendix I The Standard Two-Letter Abbreviations for States of the U. S. A. Appendix II The Standard Two-Letter Abbreviations for Provinces in Canada Appendix III Commonly Used Abbreviations in Address 參考答案
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