注冊(cè) | 登錄讀書(shū)好,好讀書(shū),讀好書(shū)!
讀書(shū)網(wǎng)-DuShu.com
當(dāng)前位置: 首頁(yè)出版圖書(shū)教育/教材/教輔外語(yǔ)職業(yè)、行業(yè)英語(yǔ)成功職場(chǎng)英語(yǔ)口語(yǔ)(含MP3)

成功職場(chǎng)英語(yǔ)口語(yǔ)(含MP3)

成功職場(chǎng)英語(yǔ)口語(yǔ)(含MP3)

定 價(jià):¥35.00

作 者: 王冬梅,馬瑞雪,高鵬 主編
出版社: 大連理工大學(xué)出版社
叢編項(xiàng):
標(biāo) 簽: 職場(chǎng)英語(yǔ)

購(gòu)買(mǎi)這本書(shū)可以去


ISBN: 9787561155509 出版時(shí)間: 2010-05-01 包裝: 平裝
開(kāi)本: 16開(kāi) 頁(yè)數(shù): 321 字?jǐn)?shù):  

內(nèi)容簡(jiǎn)介

  《成功職場(chǎng)英語(yǔ)口語(yǔ)》共有44個(gè)話(huà)題,在每個(gè)話(huà)題下,又分別設(shè)有5個(gè)不同的交際情景,比如,“應(yīng)對(duì)投訴”的情景下設(shè)有“耐心傾聽(tīng)”、“退貨賠償”、“更換商品”、“真誠(chéng)致歉”和“拒絕賠償”?!冻晒β殘?chǎng)英語(yǔ)口語(yǔ)》共有220個(gè)交際情景。每個(gè)情景設(shè)有“今日對(duì)話(huà)”、“情景再現(xiàn)”、“語(yǔ)境快遞”、“應(yīng)急典句”和“詞語(yǔ)錦囊”五個(gè)小板塊。該書(shū)的范圍廣泛,話(huà)題具體,情景多樣,內(nèi)容豐富,項(xiàng)目齊全。有知識(shí)、技能、策略、功能等全方位引導(dǎo)訓(xùn)練。

作者簡(jiǎn)介

暫缺《成功職場(chǎng)英語(yǔ)口語(yǔ)(含MP3)》作者簡(jiǎn)介

圖書(shū)目錄

1 求職有方
 . Hunting for a job on the Internet 網(wǎng)上求職
 . Perfect resume 完美簡(jiǎn)歷
 . Preparing for possible questions on the Internet 有備無(wú)患
 . Dressing in an interview 面試著裝
 . Staying calmly 沉著應(yīng)對(duì)
2 初來(lái)乍到
 . Introducing yourself 自我介紹
 . Welcoming newcomers 歡迎新人
 . Cleaning the office 打掃衛(wèi)生
 . Showing you around 熟悉環(huán)境
 . Thoughtful reminding 溫馨提示
3 領(lǐng)導(dǎo)有方
 . Compliment 贊美員工
 . Criticism 直言相勸
 . Material award 物質(zhì)獎(jiǎng)勵(lì)
 . Proper promotion 適度提拔
 . Hearing both sides 兼聽(tīng)則明
4 設(shè)備使用
 . Using copiers 用復(fù)印機(jī)
 . Using projectors 用投影儀
 . Using electrographs 用傳真機(jī)
 . Using printers 用打印機(jī)
 . Using scanners 用掃描儀
5 同事之間
 . Unselfish help 無(wú)私幫助
 . To err is human 人非圣賢
 . A caring co-worker 奉獻(xiàn)愛(ài)心
 . Being open 推心置腹
 . Sincere congratulations 真摯祝賀
6 出差事宜
 . Travel regulations 出差制度
 . Business trip schedule 出差路線(xiàn)
 . Booking an airplane ticket 預(yù)訂機(jī)票
 . Reserving a hotel 預(yù)訂賓館
 . Business trip partner 差旅伙伴
7 接待客戶(hù)
 . Meeting at the airport 機(jī)場(chǎng)迎接
 . Arranging negotiation 安排洽談
 . Banqueting customers 宴請(qǐng)客戶(hù)
 . Going sightseeing together 陪同觀(guān)光
 . Seeing off the guest 送別客戶(hù)
8 拒絕訂單
 . Big order 訂單過(guò)大
 . Small order 訂單過(guò)小
 . Poor credit 信譽(yù)不佳
 . Out of stock 沒(méi)有庫(kù)存
 . Little profit 利潤(rùn)過(guò)低
9 員工待遇
 . Conditions of housing 住房條件
 . Endowment insurance 養(yǎng)老保險(xiǎn)
 . Owning shares 享有股份
 . Paid vacation 帶薪假期
 . Overtime compensation 加班工資
10 居安思危
 . Improving products 改進(jìn)產(chǎn)品
 . Recruiting talents 招聘人才
 . Exploring the market 開(kāi)拓市場(chǎng)
 . Safety hidden trouble 安全隱患
 . Guarantying the quality 保證質(zhì)量
11 管理漏洞
 . Working laxly 工作渙散
 . Wandering online 網(wǎng)上小差
 . Working dilatorily 行動(dòng)遲緩
 . Asking for leave frequently 頻頻請(qǐng)假
 . Being absent for no reason 無(wú)故曠工
12 售后服務(wù)
 . Home delivery 送貨上門(mén)
 . On-site installation 上門(mén)安裝
 . After-sales maintenance 售后維修
 . After-sales research 售后調(diào)查
 . Proper disposition 妥善處理
13 后勤服務(wù)
 . Dinning hall for staff 職工餐廳
 . Company bus 通勤班車(chē)
 . Visiting the injured clerk 工傷探望
 . Collective tourism 集體旅游
 . Office accommodations 辦公用品
14 商務(wù)出國(guó)
 . Accepting invitation 接受邀請(qǐng)
 . Passport application 辦理護(hù)照
 . Checking in at the airport 機(jī)場(chǎng)通關(guān)
 . Meeting guests at the airport 機(jī)場(chǎng)迎接
 . Arriving at hotel 入住賓館
15 應(yīng)對(duì)投訴
 . Listening patiently 耐心傾聽(tīng)
 . Getting a refund 退貨賠償
 . Replacing products 更換商品
 . Apologizing sincerely 真誠(chéng)致歉
 . Refusing to compensate 拒絕賠償
16 商務(wù)會(huì)議
 . Sending invitation 發(fā)出邀請(qǐng)
 . Schedule of conference 會(huì)議日程
 . Conference agenda 會(huì)議議程
 . Presiding over a meeting 主持會(huì)議
 . Meeting minutes 會(huì)議紀(jì)要
17 洽談途徑
 . Emails 電子郵件
 . Communicating by phone 電話(huà)溝通
 . By fax 借助傳真
 . Net meeting 網(wǎng)絡(luò)會(huì)議
 . Meeting guests in person 面見(jiàn)客戶(hù)
18 服務(wù)保障
 . Legal adviser 法律顧問(wèn)
 . Financial adviser 財(cái)務(wù)顧問(wèn)
 . Consulting firm 咨詢(xún)公司
 . Product agent 產(chǎn)品代理
 . House agent 房屋中介
19 電話(huà)交談
 . Introducing oneself 自報(bào)家門(mén)
 . Confirming information 確認(rèn)信息
 . Dial the wrong number 打錯(cuò)電話(huà)
 . Conveying information 轉(zhuǎn)達(dá)信息
 . Subtle ending 巧妙結(jié)束
20 請(qǐng)假事由
 . Asking for leave beforehand 提前請(qǐng)假
 . Feeling bad 身體不適
 . Attending a wedding ceremony 參加婚禮
 . Illness of family members 家人生病
 . Leaving for learning driving 學(xué)車(chē)請(qǐng)假
21 介紹公司
 . Scope of business 經(jīng)營(yíng)范圍
 . Featured products 特色產(chǎn)品
 . The history of a company 公司歷史
 . Scale of a company 公司規(guī)模
 . Yearly turnover 年?duì)I業(yè)額
22 辦公閑聊
 . Talking about the boss 談?wù)摾习?
 . Feeling depressed 心情郁悶
 . Tidbits 花邊新聞
 . Hobbies 業(yè)余愛(ài)好
 . Removing the misunderstandings 解除誤會(huì)
23 營(yíng)銷(xiāo)有術(shù)
 . Establishing relationship 建立聯(lián)系
 . At the show 展示會(huì)上
 . Advertisement 廣告宣傳
 . Salesmanship 巧妙推銷(xiāo)
 . Sales promotion activities 促銷(xiāo)活動(dòng)
24 面對(duì)上司
 . Bringing up resignation 提出辭職
 . Asking for recommendation 請(qǐng)求推薦
 . Asking for a raise 申請(qǐng)加薪
 . Differing in opinions 意見(jiàn)分歧
 . Discussing work 討論工作
25 如何說(shuō)不
 . Decline an invitation 拒絕邀請(qǐng)
 . Decline help 拒絕幫助
 . Advance a disagreement 提出異議
 . Show aversion 表達(dá)厭惡
 . Face up to harassment 面對(duì)糾纏
26 面對(duì)壓力
 . Make self-evaluation 自我評(píng)估
 . Make complaints 發(fā)發(fā)牢騷
 . Relationship between co-workers 同事關(guān)系
 . Understanding on life 感悟人生
 . Release pressure 釋放壓力
27 加班加點(diǎn)
 . Could you work overtime? 請(qǐng)求加班
 . Complain about extra work 抱怨加班
 . Still working 加班進(jìn)行中
 . Evaluation about one’s work 自我評(píng)定
 . Employer’s evaluation 老板評(píng)定
28 勇?lián)?zé)任
 . One’s responsibility 責(zé)任內(nèi)容
 . Report the result 匯報(bào)結(jié)果
 . In charge of ordering 負(fù)責(zé)訂貨
 . Entertain clients 招待客戶(hù)
 . Deal with crisis 處理危機(jī)
29 “百”手起家
 . Search for opportunities 挖掘機(jī)會(huì)
 . Collect information 收集信息
 . Look for capital 尋找資金
 . Launch press conference 開(kāi)發(fā)布會(huì)
 . Establish brands 建立品牌
30 職責(zé)描述
 . One’s responsibility 個(gè)人職務(wù)
 . Describe responsibility 描述責(zé)任
 . Others’ responsibility他人職務(wù)
 . Social responsibility 社會(huì)職責(zé)
 . Clarify one’s responsibility 明確職責(zé)
31 解決爭(zhēng)端
 . How to demand compensation 如何索賠
 . Leave it to arbitration 選擇仲裁
 . Mediation 進(jìn)行調(diào)解
 . Cargo disputes 貨物糾紛
 . Contract disputes 合同糾紛
32 出國(guó)培訓(xùn)
 . Ask for training 請(qǐng)求培訓(xùn)
 . Provide opportunities for training 提供培訓(xùn)
 . Aims of training 培訓(xùn)目的
 . Weight the advantage and disadvantage 權(quán)衡利弊
 . Content of training 培訓(xùn)內(nèi)容
33 內(nèi)部溝通
 . Ask for suggestions 征求建議
 . Ask for complement 尋求補(bǔ)充
 . Expectations from one’s employer 要求下級(jí)
 . ask for instruction 詢(xún)問(wèn)上級(jí)
 . Ask for leave 請(qǐng)假事宜
34 投資事宜
 . Make a plan 制定計(jì)劃
 . Investment analyses 投資分析
 . Advance strategies 提出策略
 . Advance disagreement 反對(duì)意見(jiàn)
 . Make commitment 做出承諾
35 業(yè)務(wù)洽談
 . Establish relationship 建立關(guān)系
 . Potential for business 詢(xún)問(wèn)買(mǎi)賣(mài)
 . Volunteer one’s service 毛遂自薦
 . Conditions for trade 貿(mào)易條件
 . Ask for discount 提供優(yōu)惠
36 公司預(yù)算
 . Introduction to budget 預(yù)算簡(jiǎn)介
 . Content of budget 預(yù)算內(nèi)容
 . Procedure of making a budget 預(yù)算程序
 . Evaluatie one’s performance 衡量業(yè)績(jī)
 . Check budget 復(fù)查預(yù)算
37 業(yè)績(jī)?cè)u(píng)定
 . What’s performance evaluation? 評(píng)定簡(jiǎn)介
 . W in evaluation 評(píng)定 W
 . Elements considered in evaluation 評(píng)定因素
 . Procedure of evaluation 評(píng)定步驟
 . Face evaluation 面對(duì)評(píng)定
38 電子商務(wù)
 . B to B 公司對(duì)公司
 . B to C 公司對(duì)消費(fèi)者
 . C to C 客戶(hù)對(duì)客戶(hù)
 . Business to Manager 企業(yè)對(duì)管理者
 . Manager to Client 經(jīng)理對(duì)客戶(hù)
39 貿(mào)易程序
 . How to make inquiry 如何詢(xún)價(jià)
 . How to make offer 如何報(bào)盤(pán)
 . How to order 如何訂貨
 . Ask for discount 要求折扣
 . Terms of payment 付款方式
40 信息技術(shù)
 . Office software 辦公軟件
 . OICQ OICQ
 . MSN MSN
 . E-mail 電子郵件
 . Fige IP messenger 飛鴿傳書(shū)
41 團(tuán)隊(duì)合作
 . Team spirit 團(tuán)隊(duì)精神
 . Support from one’s team 團(tuán)隊(duì)支持
 . Efficient corporation 合作效率
 . People-centeredness 注重個(gè)人
 . Neglect cooperation 忽視合作
42 公司結(jié)構(gòu)
 . Advance suggestion on corporate structure 提出建議
 . Different departments 不同部門(mén)
 . Family business 家族企業(yè)
 . Parallel management 平行管理
 . Reconstruction 結(jié)構(gòu)重組
43 工作計(jì)劃
 . Modify one’s schedule 修改日程
 . Deal with the unexpected 應(yīng)對(duì)危機(jī)
 . Coordination 協(xié)調(diào)安排
 . Tight schedule 日程安排
 . Change one’s job 工作變動(dòng)
44 市場(chǎng)調(diào)研
 . Do research before take action 兵馬未動(dòng),調(diào)研先行
 . Quantity anaysis 定量分析
 . General investigation 一般性調(diào)研
 . Questionnaire 調(diào)查問(wèn)卷
 . Research on marketing strategy 營(yíng)銷(xiāo)策略調(diào)研

本目錄推薦

掃描二維碼
Copyright ? 讀書(shū)網(wǎng) ranfinancial.com 2005-2020, All Rights Reserved.
鄂ICP備15019699號(hào) 鄂公網(wǎng)安備 42010302001612號(hào)