Chapter1 積極的優(yōu)雅 What'S Appreciation? 不要吝嗇你的贊美 Top 7 Waysto Graciously MeetandGreetPeople inYourOffice 7大簡(jiǎn)單戰(zhàn)略開(kāi)始你的社交初體驗(yàn) Top 7 Tips to Delight Your Co-WorkerS 圍一城好同事 WhyAren't You Talking to Me? 走出“非語(yǔ)言交流”的誤區(qū) Handwriting Can Go a Long Way to Saying Thank You 贏得他人好感的手寫(xiě)感謝信 A Formal，Professional Dress Code 穿出職業(yè)昧 Breaking the Myths about Career Networking-Networking V．S．Selling 如何培養(yǎng)信任感和可信度 Chapter 2 神奇的社交攻略 Building Efiective Relationships That Work 如何建立高效運(yùn)轉(zhuǎn)的人脈網(wǎng)絡(luò) What Getsin the Way? 社交攔路虎 Tricky Techniques 神奇的社交技巧 The Ten People You Need at Work 工作中的10種貴人 Top 7 Steps to Communicating Effectively with Your Boss 和老板深入溝通的7個(gè)步驟 Build a Great Working Relationship with Your Boss 5大必殺技助你與上司和諧相處 Chapter 3 禮儀規(guī)則之錦囊妙計(jì) Civility atWork 發(fā)揮友善的“邊際效應(yīng)” Effective Email Etiquette 巧用電子郵件 The 10 Top Dining Etiquette Errors 別因?yàn)椤俺韵唷倍e(cuò)過(guò)機(jī)遇 The 7 P'S of Business Phone Etiquette 良好的商務(wù)電話禮節(jié) Business Card Etiquette 方寸名片，禮儀盡顯 Business Meeting Etiquene 商務(wù)會(huì)議中的禮儀 Business Letter Etiquette 商務(wù)信函的書(shū)寫(xiě)技巧 Proper Etiquette for Business Instant Messaging 妙用商業(yè)即時(shí)通訊 Chater 4 社交“解密” Real Business Networking Doesn't Happen at Networking Events 功夫在詩(shī)外 Comfortable Networking 積極拓展人脈網(wǎng)絡(luò)的渠道 Business Golf Etiquette 做個(gè)商務(wù)高爾夫禮節(jié)達(dá)人 The Secrets of a Great Handshake 智慧盡在握手間 Party Etiquette：How to Handle Messy Food 聚會(huì)中的餐桌禮儀 Make Digital Cards to Build Stronger Relation with Your Business Network 8招教你加薪水 Business People Shaking Hands All over the World 形形色色的握手禮節(jié) 10 Secrets of Social Etiquette in Conversation 會(huì)談禮儀的10Wd,秘訣 Chapter 5 蘊(yùn)涵在禮物中的秘密 Holiday Office Gift Giving Do'S andDon'ts 職場(chǎng)送禮的技巧和禁忌 7 Gifts You Should Never Give to Your Boss or Co-Workers 7種不適宜送給老板和同事的禮物 Gift Guidelines for Giving Your Boss a Handmade Gift 物輕人意重：手工禮品更顯誠(chéng)意禮物 Guidelines for Giving Your Boss a Gift 給老板送禮有學(xué)問(wèn) Chapter 6 練習(xí)“心理柔道” The Benefits and the Potential for Disaster 職場(chǎng)上的“友誼尺度” Choosing Your Words Carefullv 莫讓你的舌頭超越你的思想 How to Make Sure Your E-mail Messages Are Never Misunderstood 確保電子郵件“有的放矢” How to Use Eye Contact to Your Advantage and When to Avoid It 最有力的社交武器——恰到好處的目光接觸 Five Stumbling Blocks to Successful Networking and Howto Overcome Them 跨越社交障礙 10 Effective Ways to Remember Names 記住他人名字的10種有效技巧 Success Seltences to Help Combat Conversational CrapDiness 這樣溝通才完美 Chapter 7 塑造“光環(huán)\效應(yīng) Top 7 Tips for Overcoming a Bad First Impression 如何消除不良印象? Top Ways to“Work a Room”Without Working Up a Sweat 陌生場(chǎng)合的幾條黃金準(zhǔn)則 Seven Power Business Card Etiquette丁ips for Greater Networking Success 好名片是成功的一半 3 Wavs to Ditch a Boring Person at a Networking Event Without Being Rude 3招助你遘離沉悶的談話 What to Do When You Can't Reamember Who You're Talking to 如何獲取那個(gè)熟悉的“陌生人”信息 How to Make tlae Most ofTbose First 30 Seconds 30秒塑造“光環(huán)”效應(yīng) Chapter 8 人際紛爭(zhēng)，贏在情商 Personal Courage and Conflict Resolution at Work 如何建設(shè)性地處理工作場(chǎng)合的沖突 Communicating Bad News at Work 如何把令人沮喪的滇息說(shuō)得更委婉 Nine Tips for Turning Conflicts in to Connections 工作中的沖突管理-和氣致祥的9個(gè)小技巧 Handle a Sabotaging Coworker 如何避免卷入同事之爭(zhēng)
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