Chapter Ⅰ Layout of a Business Letter Chapter Ⅱ Establishment of Business Relations Lesson One Self-Introduction Key to Lesson One Lesson Two Request for the Establishment of Business Relations (A) A Letter from An Importer (B) A Reply to the Above Key to Lesson Two Lesson Three Credit Enquiries Key to Lesson Three Chapter Ⅲ ENQUIRIES, OFFERS AND COUNTER-OFFERS ~ Lesson Four (A) A General Enquiry for Wool Material (B) A Reply to the Above Key to Lesson Four Lesson Five A Specific Enquiry Key to Lesson Five Lesson Six A Non-firm Offer Key to Lesson Six Lesson Seven A Counter-Offer Key to Lesson Seven Chapter Ⅳ Conclusion of Business Lesson Eight An order Key to Lesson Eight Lesson Nine (A) A Repeat Order (B) Declining a Repeat Order Key to Lesson Nine Lesson Ten (A) Sending a Sales Confirmation (B) A Counter-signature Letter Key to Lesson Ten Chapter Ⅴ Payment Lesson Eleven Asking for D/P Key to Lesson Eleven Lesson Twelve Declining D/A Key to Lesson Twelve Lesson Thirteen (A) Modifying Terms of Payment ( B ) A Reply Key to Lesson Thirteen Chapter Ⅵ Establishment of, Extension of and Amendment to L/C Lesson Fourteen (A) Urging the Establishment of L/C (B) A Reply Key to Lesson Fourteen Lesson Fifteen Asking for the Extension of L/C Key to Lesson Fifteen Lesson Sixteen Asking for L/C Amendment (1) Key to Lesson Sixteen Lesson Seventeen Asking for L/C Amendment (2) Key to Lesson Seventeen , Chapter Ⅶ Shipment Lesson Eighteen (A) Urging Shipment (1) (B) A Reply (1) (C) Urging Shipment (2) (D) A Reply (2) Key to Lesson Eighteen Lesson Nineteen Asking for Transshipment and Partial Shipment Key to Lesson Nineteen Lesson Twenty Information on Container Service Key to Lesson Twenty Chapter Ⅷ Packing Lesson Twenty-One Packing Requirement Key to Lesson Twenty-One Lesson Twenty-Two Inner Packing Key to Lesson Twenty-Two Lesson Twenty-Three Outer Packing Key to Lesson Twenty-Three Chapter Ⅸ Insurance Lesson Twenty-Four Asking for CFR Terms Key to Lesson Twenty-Four Lesson Twenty-Five Asking the Seller to Cover Insurance Key to Lesson Twenty-Five Lesson Twenty-Six Insurance Clause Key to Lesson Twenty-Six Chapter Ⅹ Complaints and Claims Lesson Twenty-Seven Complaints of Wrong Goods Delivered Key to Lesson Twenty-Seven Lesson Twenty-Eight (A) Claim for Short Weight (B) A Reply —— Settlement of the Claim Key to Lesson Twenty-Eight Lesson Twenty-Nine (A) Claim for Improper Packing (B) Declining the Claim Key to Lesson Twenty-Nine Chapter Ⅺ Agency Lesson Thirty (A) Asking for Sole Agency (B) An Unfavorable Reply Key to Lesson Thirty Lesson Thirty-One A Favorable Reply to the Request for Sole Agency Key to Lesson Thirty-One Lesson Thirty-Two Sole Agency Agreement Key to Lesson Thirty-Two Chapter Ⅻ Other International Business Activities Lesson Thirty-Three Joint Venture Key to Lesson Thirty-Three Lesson Thirty-Four Compensation Trade Key to Lesson Thirty-Four Lesson Thirty-Five Investment in China Key to Lesson Thirty-Five Lesson Thirty-Six Bidding Key to Lesson Thirty-Six